Question about Finis Swi MP3 Player
The new SwimP3 I bought arrived last evening ago but I had great difficulty opening the housing to its USB connector. I finally opened it and started to charge it. After charging, I discovered the white plastic lid under the exposed USB connector of the SWIMP3 chipped badly as I removed it from the USB port or my pc. I doubt the USB connector will be waterproof because of the damage. The USB connector of this SWIMP3 is probably defective. I have a lot of USB equipment and none of the USB connectors ever get broken this way. Can I replace the USB connector assembly easily? If not shall I contact the seller and ask for an excahnge? or shall I contact the manufacturer instead?
It shouldn't be a problem. Check the SwimP3 V2 FAQ website. It says:
Q: The cap that covers the USB port on my SwiMP3 came off during my swim, will this damage my player? A: No, the SwiMP3's USB port is completely waterproof, the cap is there to keep the USB port generally dry so you wont have to dry it by hand before connecting it to your computer.
Posted on Dec 12, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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