Question about Dell 1720dn Laser Printer

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New secondary tray not recognized on vista.

I just bought a secondary tray for my dell 1720dn and i open eccel wich is the program i need to print out of and its not recognising the tray. can any one help please?

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  • 53 Answers

Dell Laser Print 1720 dn Properties window. Click on the last tab called install options. Click the ask printer button. This should update the print driver with the add on drawer.

Posted on Nov 21, 2008

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Posted on Jan 02, 2017

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Windows 7 does not detect the new secondary tray for my Dell 1720XL.


Your printer does not necessarily recognize the secondary tray in Windows 7. Try the following and see if this will access the tray. This instruction is for Windows Vista, but should work for your application:
  1. Click vista_start_button_0.jpg® Control Panel.

  2. Click Hardware and Sound.

  3. Click Printers.

  4. Right-click the Dell Laser Printer 1720 icon.

  5. Click Properties.

  6. Click Install Options.

  7. Click Ask Printer.

  8. Click OK.

  9. Click OK, and then close the Printers folder.

In case of a problem or clarification or my solution was insufficient, don't hesitate to post me a reply.

If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

May 31, 2011 | Office Equipment & Supplies

1 Answer

1720dn Laser Printer: printer offline. unable to set online....


I Open my browser....I signed in to my router as administrator ....
Mine is 192.168.1.1 ....
I went to status in my router ....
Then to local network ....
Then to DHCP Clients Table ....
This is how I found what printer address the was.... Then I typed the printer ip address into my browser
Mine happened to be 192.168.1.105 ....
Yours will probably be different....That got me to the 1720dn printer menu ....I clicked on Configuration ....
I clicked on Print Server Settings
I clicked on TCP/IP
I clicked on Set static IP address.
I changed IP address from 192.168.1.105 To 192.168.1.125
and Submit....Now you can get to the printer menu at 192.168.1.125

Go to run....
Printers & Faxes
Right click on Dell laser printer 1720dn
Properties. Ports ....
Add port ....
Double click on Dell Enhanced TCP/IP ....
I named the port My dell laser 1720 dn....Where it said enter a single IP address or host name I entered the new address 192.168.1.125
the clicked OK ....

Right click on Dell laser printer 1720dn
Properties....Ports
Choose your new port ....

May 06, 2010 | Dell 1720dn Laser Printer

1 Answer

Lost ip/connection on Dell 1720dn


try resetting the "print spooler"
  1. start
  2. control panel
  3. admin. tools
  4. computer management
  5. services and applications
  6. services
  7. scroll down till you see "print spooler"
  8. left click once
  9. "restart"

Jan 06, 2010 | Dell 1720dn Laser Printer

1 Answer

I am not able to change ip on my Dell 1720dn


I did a forced reset to default... Open the front panel, hold down the green and orange buttons, turn on the printer. Wait as the lights cycle until the error light remains on, then close the front panel. A new config page will print, and then you will be able to connect to the printer using the new DHCP address that has been assigned.

Oct 07, 2009 | Dell 1720dn Laser Printer

1 Answer

Want to see documents & times that were printed in the last 8 hours. Is this possible?


No, you can't accomplish this with any printer on the market.
Higher end machines have the ability to program user codes to track individual usage, but that still would not tell you what was printed.

Apr 23, 2009 | Dell 1720dn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.


Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Feb 24, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell 1720dn has gray streaks in printing


That green drum is the imaging drum, and it needs to be replaced. You can purchase directly from dell:

http://accessories.us.dell.com/sna/productdetail.aspx?sku=310-8710&cs=19&c=us&l=en&dgc=SS&cid=27530&lid=627063

After-market replacements are available as well from a number of online sellers. A search on Google will provide many links.

Feb 13, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell laserjet 1720dn


Reseat the paper in the paper tray, and replace the pickup rollers for both trays, note the pickup rollers are in the trays and under each tray.

Feb 12, 2009 | HP LaserJet 4250n Printer

3 Answers

1720dn dell


Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.

With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.

Sep 15, 2008 | Dell 1720dn Laser Printer

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