Question about SanDisk Sansa m240 MP3 Player

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Sansa disk 1g mp3 player

My 1g sansa disk mp3 player keeps cutting of when it is fully charged and sometimes it wont even cut on even if i plug it into the computer

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  • rongo69 Nov 01, 2008

    SanDisk Sansa m240 MP3 Player

  • lhc12180 Apr 16, 2009

    i have had my sansa for 2 years did't know how to use it today i tried it played three songs and now it wont even turn on to charge it. it is totally brand new

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 10, 2008

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did you try holding the power button on for ten seconds (the reset) after trying to charge it again? does it even power up when you plug it into the usb. if it powers on when connected to the usb and then shuts off immediately when you take it off the usb (rather than "refreshing database") then your battery is either 1)disconnected inside 2)dead or there may be issues with power management. Same thing happened to me (disconnected) but I soldered the loose connection and it only worked for two days, even checking the connections again. Now I don't know what's going on. It's more likely the battery has reached the end of its life.

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