We have a computer that can print to a Dell 5100cn through the TCP-IP link, but not through the print server. The ports have been open, and other computers on the same network can access the printer fine.
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I would check if there are any printing restrictions set for the printer. Most current printers offer the option of either restricting based on user name or Ip address. The later intended to prevent Ip direct printing to bypass pay for print systems. That or your non-admin user has the incorrect driver installed and that is triggering the erro.
Connect it to the router. It should hopefully be set to get an ip address from the router. On each computer that you want to print from you need to select Add Printer in the Printers section of Control Panel and select a "Network Printer". You should be able to either browse for it or put the ip address in (depends on the router, printer settings etc). It should then ask you for the drivers etc.
If stuck there is a comprehensive how to on the Dell website.
Changing Printer's IP Address isn't that complicated. There are two ways on how to change the printer's IP Address.
If you know the old printer's IP address, you can simply type that old IP address on the Address Bar of your Internet Explorer or any other browser (ex: http://192.168.1.101). It should redirect you to the printer's User Interface. From there you can go to Network then TCP/IP settings. You can change the IP address of the printer. Make sure to use an IP address within the same range of your network.
The other way to change the printer's IP address is by its own Menu/Settings on the printer's LCD panel. On your printer, press Menu then got Settings. Look for Network or LAN settings and click on Advance. Select TCP/IP and click on Edit. You can now change the IP address of the printer from there. Click on Done or Save after that.
Note: Make sure the use the correct IP address within the network's range.
Meaning that the IP Address of the print server is different from the computer's IP Address.
If you're computer has a static IP Address, you need to assign a static IP Address for your Print Server. To assign a static IP for the print server, you need to open the PSAdmin utility on your computer, locate the TCP/IP and click the plus (+) sign. Double-click the IP Address and you may change it from there.
Make sure that the IP Address of your computer, router and print server are in the same IP range. And make sure that you could ping the IP of the print server.
Then configure the printer port settings and you should be able to print.
Using a print server like this, you should not need to "browse" to find the printers. See what ip address has been assigned to the printer. Once you have the ip address, open a command prompt (start -> run -> cmd) and type: ping <insert ip address> ex: ping 192.168.0.24
See if you can ping the printer from each of your computers. If you can, great, install the new printer by adding a "local" printer at a new TCP/IP port with the IP address of your printer. If not, then you may have some routing issues.
Are all of the printers connected to the same switch? Do you have multiple "routers" on your network acting as DHCP servers?
You will need to print off a printer settings page. Usually found under the Reports menu or something similar. It will list the IP address. Once you have the IP Address, make sure it is set correctly in your printer drivers in the Control Panel on your computer.
Print a settings page from the printer. If you are not sure on how to get the settings page, download the user manual from support.dell.com, there should be instructions in there on how to get this. Once you have the settings page locate the IP address on the print out. Take this IP address (which may be different then the one you want to use) and open internet explorer, put the IP address in where you would normally type a web address, hit enter. This will take you to the embedded web server of the printer. Once you are there, you can look for printer settings, ip address or TCP/IP address. Once you have found this, you can set a static (meaning it will not change, unless you change it) IP address (the IP address your tech person gave you) and submit the information to the printer. The printer must be on and in the ready state for this to take hold. If you are prompted for a username and password for the embedded web server, dell default username in small case is admin, leave password blank or username admin, password is password. To confirm that the address has taken, print another settings page from the printer.
1. Set up your print server with an IP address. 2. Ping your printer IP address. 3. If successful, Add printer wizard. Create a new port, Make it TCP/IP port. Put the IP address in the IP address field. Click next and Use Generic 9XXX Raw. 4. Install the driver provided by the manufacturer for your printer and assign it to the Network port. 5. Print.
TCP/IP printing for windows xp:
you must know the IP address of the print server and the port name.and the pc's ip address must be in the same subnet as the print sever's ip address. Step 1 Go to Start > Settings > Printers and double-click the Add Printer icon to open the Add Printer Wizard. Step 2 Select Local Printer and click Next. Step 3 Select Create a New Port and choose Standard TCP/IP Port from the drop-down menu and click Next. Step 4 This will bring up the Add Standard TCP/IP Printer Port Wizard. Click Next. Step 5 Enter the IP address of the print server and the port name and click Next. Step 6 The next window will prompt you for the Device Type. Select the Standard radio button and use Generic Network Card from the drop-down window. Step 7 Click Finish to close the port configuration wizard. Step 8 This will bring you back to the Add Printer Wizard. Step through the remaining windows of the Add Printer Wizard, accepting the default values to complete configuration.