Question about Dell 5100cn Laser Printer

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Very strange problem with Dell 5100cn

We have a computer that can print to a Dell 5100cn through the TCP-IP link, but not through the print server. The ports have been open, and other computers on the same network can access the printer fine.


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Hi Dejoda89,

Unfortunately, the problem is not with the printer, but rather the computer that you are trying to access it with.

It could be a corrupt Print Driver, corrupt registry file, your firewall, or even the security settings on the print server.

The network card of the printer doesnt care where the source of the request is coming from. If you can address the printer via tcp/ip, then the port is active and working.

Check with the system administrator of the print server to see if they can help resolve the issue.

Posted on Oct 31, 2008

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