Question about Dell 5100cn Laser Printer
We have a computer that can print to a Dell 5100cn through the TCP-IP link, but not through the print server. The ports have been open, and other computers on the same network can access the printer fine.
Unfortunately, the problem is not with the printer, but rather the computer that you are trying to access it with.
It could be a corrupt Print Driver, corrupt registry file, your firewall, or even the security settings on the print server.
The network card of the printer doesnt care where the source of the request is coming from. If you can address the printer via tcp/ip, then the port is active and working.
Check with the system administrator of the print server to see if they can help resolve the issue.
Posted on Oct 31, 2008
Tips for a great answer:
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Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
The following reports may be viewed from the Embedded Web Server:
Printer Server Setup Page
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