WINDOWS CANNOT LOAD THE DEVICE FOR THIS HARDWARE
MAY BE CORRUPTED OU MISSING (CODE39)
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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DVD drive not visible in my computer. Device manager states Windows cannot load the device driver for this hardware, The driver may be corrupted or missing (code 39). DVD drive is NEC DVD 2510a PLEASE HELP!!!
same date - same problem - need help with NEC DVD RW ND-2500A 1.06 - driver - unable to load firmware update since cpu can't see drive
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