Question about DISH Network 301 DTV Receiver

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Channel info shows up but no picture

I cant see the picture although i can see the chanel info and how many minutes there is left for the program.

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  • Anonymous Mar 29, 2014

    One moment it's working fine the screan is blank but I can get program information but no picture


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If you are a dish network subscriber, my suggestion will be to call technical support to help you. If you're using atmega or any other type of decoding devices then there is an ECM to test some of the nagravision3 encryption that might take effect some time soon.

Posted on Oct 30, 2008

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Only able to receive small pictures on certain channels broadcasting some older programs.adverts and most programs are ok,but selected few are not?

Most television advertising and broadcasts today are in 16:9 aspect ratio. This is why they seem alright. However, older TV shows will still show up in their native 4:3 ratio since they were recorded that way. You may be able to force them to 16:9 ratio, but although they will now be full screen, their images will be distorted in the horizontal plane. Most TVs are designed to auto-adjust to the 4:3 resolution to prevent this distortion.

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Hey there, my name is Cheri Torres with DISH Network Customer Service. I wanted to see if I could help you with this issue you are having. I have a few questions I would need you to answer in order to give you the best possible answer on fixing your issue. When you try to input the channel number in the remote does it go to the channel or does it skip to the next available channel? If you are able to get to the channel do you receive any error messages and if so what is the three digit number in the top right corner of the message? The first trouble shooting step you are going to want to try if you have already not is pressing the guide button to pull up your program guide. Once you are in the program guide you will see list at the top left of the screen make sure your list is either ALL SUB or ALL CHAN. If your list is on something other then this you are going to want to press the guide button continuously until it is on ALL SUB or ALL CHAN. If this does not fix your issue the next step you are going to want to try is unplugging your receiver from the power source outlet for 10 seconds then plug it back in. If both options are not working I would like you to contact me to that we can try some further trouble shooting steps. My email address is, you can send me an email with your account number, phone number and name on the account and I would be happy to assist you further. Thanks! :)

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Hi, I have the box and last week lost the sports stations.there coming up scrambled or bad chanel.Do i need new codes or what can i do?Please help thank you. Wayne.


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Can't get abc2, abc3, etc. we have a digital set top box. how can we get it to show the chanells?

My set-top box has an 'autoscan' function in the channel menu under setup. Try that to see if it will be able to find the missing channels. Here, some time after the initial changeover to digital, they changed some of the channels, and a new scan was necessary to get all again.

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1 Answer

Does not receive 110 side

Hi a_mizrahi! I will be more than glad to assist you in thhis concern. If your model 510 dvr receiver dont get the sat 110. Lets check 1st the cable connection on the back of the receiver, make sure that the cable connected on sat in is connected hand tight and check as well if the cable is going to the wall with a connector as well. Then press the menu button on the upper left of the remote, it will pop up the main menu, once you got it, press number 6-system setup, 1 installation, 3 system info, It will show the system info one. check on the field letter g, you will see sat number, ex only 119, bcoz you cant get 110, check if sat 119 is green on the buttom box, if its green then select cancel on the screen, then select 1 pointdish, select on check switch then once you are on the install summary, select test on the buttom portionof the screen. It will run a test it could be 1 of 2 or depends on the situation of your sat dish.. wait till it finish. once its finish, it will show the install summary, check if you have, input1-119-all- device name, input2-110-all-device name, or it could show this way, input1-119-odd-even, input2-110-odd-even, if you got 110 on the input after the test it means that we are almost there to fix the problem.. select cancel on the screen, cancel all the way out of the menu until it will pop up attention 015, it should show a progress up to 5 of 5 then it will download the programming guide, wait until it finish the download and it will pop up a picture right away on the tv. let check if the 110 is ok, most of the channels broadcast under 110 is your local channels and some upper channels from the sat.. press menu and then main menu willshow, press 6, 1, 3, back to system info one, check on the field g if sat 119-green, 110-green, if there is no 110 showed on the field g, cancel alll the way out of the menu, then press the power button on the front panel of the receiver for 10secs to reset the system, it should show on the front panel of the box that the power light will turn off and turn back on by itself, then it will acquire the sat signal again, it will go to the process of finishing the progress and download the program guide again, just incase the front panel reset didnt work, do the hard reset by unplugging the power of the receiver to the wall outlet for 1minute. then plug it back in, it will go to the progress again and download the programming guide.. check again the sat on the system info one, by pressing the menu button on the remote, press 6,1,3, check sat 110 is there and 119, it should be green on the button. granting still no 110 sat, select cancel, then select on the screen updates - option 4 I think, once your there, check if without my permission is selected or check, then save , cancel all the way out of the menu, once you got a picture, press the power button on the remote to turn off the receiver, leave the tv on, wait for a few secs and it will pop up attention 061, downloading vital program information, this msg will appear if your software version is outdated.. wait until it finish and once its finish the tv screen will turn black or snowy screen and no lights on the front panel of the box. push the power button on the front panel of the receiver for 10secs to reset the box and wait till it acquire the sat signal and download the programming guide, this should fix the problem, if there is no changes, please call dish network tech support @ 1-800-333-DISH, to check your sat system, there is a possibility that there is a problem on the alignment of the dish, switch or lnbf..

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