Question about Saeco Primea Cappuccino Touch Plus Coffee Maker

3 Answers

Machine won't stop descaling cycle

Put machine through the descaling process, but instead of calling for a rinse cycle after the descaling mixture has run through the machine, it still says "descalinng" until the reservoir runs out of water. When I refill it, the machine says "descaling procedure interrupted" and the whole process starts all over.

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  • 2 more comments 
  • sescola Jan 16, 2009

    I wish we would have NEVER bought this. We have this continual problem and neither the seller nor Saeco will help. This was a poorly designed product with low level customer service and accountability.

  • pnecak12 Feb 23, 2009

    Put machine through the descaling process, but instead of calling for a rinse cycle after the descaling mixture has run through the machine, it still says "descalinng" until the reservoir runs out of water. When I refill it, the machine says "descaling procedure interrupted" and the whole process starts all over.

  • kim_graulund Apr 19, 2009

    I have exactly the same problem, and i can't get to the service menu.

  • mlbmvp42
    mlbmvp42 Dec 25, 2012

    My machine does this all of the time. It is very frustrating. Just had it serviced and it's doing it again. Poorly made piece of junk!!! How is it possible that service personnel have not seen this? I know another person who has one - same problem.

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Posted on Dec 13, 2008

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MAKE SURE YOU DO NOT SHUT DOWN YOUR ESPRESSO MACHINE WHILE IN THIS MODE OR IT WILL INTERRUPT THE CYCLE. BE SURE TO CAREFULLY UNDERSTAND WHAT THE MACHINE IS ASKING FOR AND USING THE MANUAL MAY HELP YOU WITH THIS PROBLEM. WE HAVE NOT SEEN ANY OF THE PROBLEM YOU ARE SUGGESTING, BUT THERE IS ALWAYS A FIRST. IF YOU NEED SUPPORT AND YOUR MACHINE IS LESS THAN 1 YEAR OLD CONTACT SAECO AT 800-933-7876.

IF YOUR PRIMEA IS OLDER THAN ONE YEAR YOU CAN CONTACT CERINI COFFEE @ 718-584-6120 OR VISIT OUR WEBSITE AT WWW.CERINICOFFEE.COM

Posted on Nov 25, 2008

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Make sure you fill up the water tank FULL to finish the descaling cycle.If the cycle is interrupted it will restart again.

Posted on Aug 01, 2009

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Posted on Jan 02, 2017

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1 Answer

Why won 't descaling process begin?


everything what you have to do is to turn hot water to start,then after 10-15 seconds stop machine and turn it off. Wait about 10 minutes and rinse rest of descaling agent.Then fill the watertank with fresh water and rinse again trought hot water. When the water finish your machine is descaled.Then press hot water/steam button for 5-6 seconds and light go of. That is all.

Aug 09, 2014 | Saeco Odea Giro Espresso Maker -...

1 Answer

How to descale the DeLonghi Esclusivo Magnifica ESAM3300 Espresso Machine


put your descale mixture in 1 litre water in your water tank on coffee machine set machine on descale then after finish, put 1 litre clean water for rinsing. the all ready for coffee.

Jun 14, 2014 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

Need a descaler


instractions are from manual HD7810/00

Use the correct descaling agent
Only citric acid-based descalers are suitable for descaling the SENSEO
machine. This
type of descaler descales the machine without damaging it. For the correct amount,
see under 'Descaling procedure' below. Each descaling mixture can be used only once.
After use, the descaling mixture is no longer active.
We advise you to use the special SENSEO
Descaler (HD7012/HD7011/HD7006).
Read the instructions on the package of the descaling agent.
Never use a descaling agent based on mineral acids such as sulphuric acid,
hydrochloric acid, sulphamic acid and acetic acid (e.g. vinegar). These descaling
agents may damage your SENSEO

coffee machine.
Descaling procedure
1 Mix 50 grams of citric acid with 1 litre of water in a measuring jug. Stir until
the powder is completely dissolved.
2 Fill the water reservoir up to the MAX indication with the descaler mixture.
Then put the water reservoir back into the coffee machine. (Fig. 3)
Note: Not all SENSEO
machine types have a water reservoir with a capacity of
1 litre. If you have a SENSEO

machine with a smaller water reservoir, repeat steps
2 to 6 with the remainder of the mixture without filling the water reservoir up to
the MAX indication.
3 Press on/off button 3. (Fig. 10)
The machine is ready for use when the indicator light lights up continuously.
4 Place the 1-cup holder h with a used coffee pod in it in the coffee machine.
Close the lid and make sure it is properly locked.
Note: Always put a used coffee pod in the pod holder when you descale the
machine. This pod serves as a 'filter' to prevent the sieve or hole in the pod holder
from getting clogged with scale residue.
5 Put a bowl with a capacity of at least 1500ml under the spout to collect the
descaling mixture (Fig. 8).
6 Press the 2-cup button hhand let the machine operate. Repeat this until
the water reservoir is empty. (Fig. 25)
Never interrupt the descaling process!
7 Repeat steps 1 to 6. Replace the used pod with another used pod to filter out
the scale residue.
Note: To descale properly, you have to use 2 litres of descaling mixture.
Never descale the SENSEO
coffee machine with the lid open. Make sure the lid is
properly locked.
8 Rinse the water reservoir with tap water. Fill the water reservoir up to the
MAX indication with tap water and repeat steps 3 to 6.
Note: Do not refill the water reservoir with used hot water or the used descaling
mixture.
9 Fill the water reservoir with fresh tap water up to the MAX indication again
and repeat steps 3 to 6 once more.
Note: Always rinse the machine by letting it empty two full water reservoirs.
10 Remove the used pad and clean the pod holder after descaling to prevent the
sieve or hole in the centre from getting clogged.

Mar 30, 2014 | Philips Senseo HD-7810 Coffee Maker

2 Answers

Need to decalsify


Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.
  1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
  2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
  3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
  4. Refill the water tank with fresh water and place it back on the machine.
  5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
  6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

Oct 28, 2010 | Saeco Royal Professional Espresso Machine

1 Answer

I have decalcified my Gaggia Synccrony twice using a product from the grocery store called dip-it and it is still saying to decalcify the machine


First of all - Dip-it is a detergent to remove rancid oils from coffee cups and coffee makers. That is not the same thing as a decalcifier or descaler. Dip-it was never meant to go through your boiler and pump and valves and all the other parts inside your Gaggia.

I'm quite sure that if you read the Gaggia manual it will tell you to use a special descaler such as Dezcal or Durgol.

Some people say use white vinegar - the manual specifically says not to use vinegar.

The machine is pretty expensive - it's worth buying the right product to descale it.

The manual should walk you through the steps to descale which will clear the error message once all the steps have been completed. I don't own that specific model, but typically you add the dezcal powder to very warm water in the water tank. Then start the descale process which will prompt you to open the steam valve and pump some water through the steam valve (into a container you place under the steam wand to catch it). Typically it will cycle a little water then pause for several minutes while the descaler disolves the calcium build up in the boiler - then it will pump a little more though and then wait etc. etc. Depending on your machine it may pump water out the coffee spout as well as out the steam wand. If so, the machine should prompt you to tell you to open and close the steam valve.
After it has run all the chemical through the machine (usually after it has emptied the tank) it should then prompt you to rinse. You remove the tank and wash it out and fill it with clean drinking water and then let the machine continue on the rinse cycle which will pump all the clean water through the unit. So you need to be on hand to catch all that water and dump it in the sink. When you are all done, run a few blank shots and make sure the water tastes like clean drinking water. The descaler is mostly citrix acid (like lemon juice) so if the water tastes sour like lemons then it isn't completly rinsed yet and you may want to pump more fresh water through the machine (pull blank shots or pump hot water through the steam wand) until it is fully rinsed.
Once the machine completes the rinse cycle it should stop prompting you that you need to descale.

Oct 11, 2010 | Gaggia Titanium Espresso Machine

1 Answer

Problems Descaling


Hi You have finished the first part of the descale process if that machine is like all the others. Rinse out your water tank and put fresh water in it. Then put it back on the machine and close then open the knob for steam and let it run the whole tank out. When it is finished the descale light will disappear and your green light will blink and the water light will be steady. Refill the water tank and close and then open the steam knob to prime so the water light will go out.

Jun 12, 2009 | Gaggia Syncrony Compact Coffee...

1 Answer

Solis Palazzo - dreaded ventilate problem


Hi
Your machine is still in the descale mode. You haven't finished. If you have run the descaler through, the water is ermpty the pump will still keep going until it stop on its own. If it doesn't stop on its own, the computer thinks its still in the descale mode. remove the water tank and turn the machine back on. The pump will run and then make a lot of noise, then stop. This can take up to 5 minutes. Let it run until it stops. You will get blinking lights on the panel. Put the water tank back on and close the steam knob then open it again. The pump will start the rinse mode. Let it stop on its own. Computer can't see that you ran a whole tank of water, but it can see when the flow meter stops that there is no water left. If you have already rinsed the machine start the pump flowing and just lift the tank off. When the pumps stops the rinse cycle the descale light will be gone but you will have the heater light blinking and the water light steady. Put the tank back on and close the steam valve then open it again. This will clear the water light and the machine will start to heat again.

Apr 15, 2009 | Saeco Incanto Classic Espresso Machine

2 Answers

Hi, cleaning cycle stalled, all lights on, machine stuck


We forced the mechanism!! Works like a charm!  I think we'll get a backup, the french press didn't cut it this AM.......

Feb 14, 2009 | Solis Palazzo Espresso Machine

1 Answer

Descaling?


With the selector buttons find Descaling and press OK
This process takes about 35 minutes

1. Empty the water tank, drip tray and grounds container.
2. Insert tray and grounds container, refill tank with with 0.5 Lt. of water and add descaling agent (not the pill or powder used for clean cycle) to tank. Make sure its completely dissolved.
3. Place a container or cup under the steam wand large enough to hold 0.5 lt.

Display says Descaling and press OK
4. Press the water button

Display says Descaling in Progress
after the descaling agent is exhausted

Display says Empty Drip Tray and Spent Grounds
5 Also remove rinse and refill the water tank to Max line
6. Press the water button again

Display says Descaling in Progress
after the machine stops
7. Empty the drip tray and spent. ground container and replace
Display says Rinse Press OK
Display says Appliance Ready

In essence go to Descaling Press OK and follow the directions as they are displayed.

Sep 07, 2008 | Krups Orchestro Dialog FNF2 Espresso...

2 Answers

Decalcify


when the machine gives the signal press the bottom right hand button for 5 seconds.
it will tell you to open the knob.
before you open the knob fill the water tank with the descaling solution
place a large water receptacle under the steam wand.
now turn your knob
the machine will start to descale this can take a while
when the descale cycle is finished close the knob.
rinse the water tank out with fresh water and fill it will clean drinking water.
Press the same button on the bottom right to confirm that yo are doing the rinse cycle.
open with knob and the machine will start the rinse cycle.
when the rinse cycle is complete close the knob and load the circuit.
when descaling is over fit a new cartridge filter in your water tank and off you go with your descaled cleaned coffee machine.

May 21, 2007 | Saeco Incanto Classic Espresso Machine

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