Need help wats good i jus bought a philips sa 1916 1 gb and wen i plug it in my computer it says its not connected wats wrong

Uninstall all Philips software.
Then, re-Install the CD that came with player.
Then plug in the mp3 player to pc.
Try again.
If no go, try every usb port on pc.
If still no go, then:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor