Question about Western Digital My Book World Edition 1TB Remote Access Storage System

2 Answers

Mionet application doesn't show files in subfolders of shared folders

I have bought a WD my book world and installed the software of the cd on pc at home and on pc at work. When I work at home the mionet application shows all files stored on my book world. When I go to the office and Iuse the mionet application, suddenly the folders on my book world seemed to be empty. Strange, because when I use the web access from mionet, the folders show all files which are stored on them. I have unistalled and reinstalled the application, rebooted the storage device and had the firmware upgraded....but still no luck. Anybody the same problem and does anybody have a proper solution ? I use the software that came with the WD my book world: WD Access Anywhere (powerd by mionet) and WD Backup Anywhere. Please somebody help with that problem, because WD support hasn't come up with a solution, that is to say, no solution at all.
Thanks anyone.

Posted by on

  • 2 more comments 
  • Dazzlin_dazz Nov 06, 2008

    I have exactly the same problem with one file on my WD drive. When I access it using mionet on a remote computer, it shows as empty. But when I access it over the internet (that is to say, log into the mionet website) all the files and folders appear to be exactly as I expected them to be.

    All the other files on the drive seem to show the correct contents.

    The local PC to the drive is windows XP home edition. The remote computer is running Vista home edition. Is this a Vista issue?

    Anyone have any ideas? thoughts?


  • Anonymous Jan 25, 2009

    I have just a same problem. Support can't help.

  • Anonymous Jan 28, 2009

    I also have this issue. I can access the drive remotely AND see the directories, but not the files. I've tried both the installed and web versions of the software on my laptop.

  • Bj?rn ?rntorp May 11, 2010

    When you are at the office are you using your companys internet connection?
    -If so it is very likely, and or possible that they have blocked/disabled certain types of communication from their network to the internet (wich in this case, from the office/companys perspective, is where your network drive is located).


2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I am having the same problem, but I have a solution. I don't know if its a permanent solution though. You have to setset mionet though the drive. Enter your drives ip address into your web browser and go to the mionet section. One option is to reset mionet. That has worked for me so far, but its useless if your not on your home network.

Posted on Jul 03, 2009

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

I believe you have a choice of using either the web interface or the desktop version of Mionet when you are on the same network (LAN), and as you mentioned both of you have no problem when you are on the same network as the NAS drive (MBWE) is.

When you are out of the local network where your NAS drive is, the only choice you would have is the web interface of Mionet. Eventhough you may have installed the desktop version of Mionet tool on a remote PC, I don't think you can access through that desktop tool. Sorry !!!

Posted on Jan 10, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have an WDG1NC10000N (Western Digital My Book World Edition 1TB) that was connected fine to my network. Not sure when it stopped being connected, don't access it all the time, but it became complete...

check the 'entire network' sidebar in My Network Places. I installed a new version of Mionet a little while back and it decided to rename my WorldBook and change it to a different network Workgroup without asking me. I freaked out for two days until I saw the other workgroup listed and checked it out. Viola, there was my NAS just waiting for me to find it.

Aug 18, 2010 | Western Digital My Book World Edition 1TB...

2 Answers

How to manually uninstall MioNet. Easy to answer!

Target is "C:\Program Files\MioNet\ARPMio.exe". There are no command line arguments. "Start in" directory is C:\Program Files\MioNet .

Nov 14, 2009 | Western Digital My Book World Edition 1TB...

1 Answer

Mybookworld is not visible in mionet

Give up. I've had Mionet for over a year, and I have not been able to reliably access it remotely using Mionet, even on a 32-bit system. Mionet is finally advertising a 64-bit system, yet it still doesn't work--the drive shows "offline". Advice from Mionet in my many attempts to get support says to reset the hard drive--kinda hard when you're away on vacation. Even using Mionet web doesn't work reliably. In the end, the many, many chances I've given Mionet and Western Digital support to fix this have only resulted in frustration, delays, and ineffective advice. Overall, Western Digital has failed to produce a product that's remotely accessible, and you're left with a local-access-only outboard hard drive.

Oct 28, 2009 | Western Digital My Book World Edition 1TB...

1 Answer

Can't map network drive WD Blue ring edition

The Failed Mount issue is usually caused by Internet Security settings. The most common way to resolve it is to add the following files/ports to the exceptions list of your firewall(s) -- in some cases you will need to add it to the Windows Firewall, even if you have another Firewall installed as well:

MioNet.exe (C:\Program Files\MioNet\jvm\bin\MioNet.exe)
MioNetManager.exe (C:\Program Files\MioNet\MioNetManager.exe)
ServiceStatusGui.exe (C:\Program Files\MioNet\ServiceStatusGui.exe)

These ports are also required for MioNet to create a drive-letter for remote drives:
TCP In/Out 443
TCP In/Out 445

Aug 21, 2009 | Western Digital My Book World Edition 1TB...

1 Answer

I can't access my drive through mionet. My son accidently unplugged the world book and I can't access it ever since. Should I reinstall the mionet. I can't remember if there were any installation CD that...

Once the My Book World has been plugged back in, it will request a new IP from the Router. If the drive was unplugged accidentally, the ethernet cable may have also been knocked loose: make sure all cables are attached to the Router and the My Book World.

If your drive is still not appearing properly in MioNet, you can do a Hardware and Software reset on the drive. It will not affect your data, and it will allow you to re-attach the drive to your MioNet account. You do not need to reinstall MioNet to do this.\

1. Turn off My Book World
2. Identify the reset button on the back of My Book World
3. Depress the reset button while restarting My Book World
4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World

You should now be able to sign in to the Shared Storage Manager as admin/123456.

5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear.
6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings.
7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it.
8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.

Jun 11, 2009 | Western Digital My Book World Edition 1TB...

2 Answers

Wd my book world 1tb will not power up

check usb interface. problem in usb terminal. try to press round button switch.

Jun 01, 2009 | Western Digital My Book World Edition 1TB...

1 Answer

MioNet does not see my WD MBWE (1T)

I do have a MBWE but have been using the explorer and not Mionet, so just a suggestion:
1. I would uninstall Mionet completely, restart the pc and then reinstall Mionet.
2. I would also try assigning a static IP for the MBWE; this can be set through your router's setup page;

If you're following anyone of these two and want to post response please do so, and good luck !!!

Jan 09, 2009 | Western Digital My Book World Edition 1TB...

1 Answer

Problems with Western Digital My Book World Edition

I have the same drive. It works great with windows XP but with Windows vista has difficulty seeing this type of drive and keeping the connection once it is established. Take it back if you have windows vista and then search for which 1TB drives work well with windows vista. It really has problems with windows vista 64bit. I was able to finally see the drive when I was using photoshop file/browse/network... then I dragged the shortcut Icon to my desktop and access the drive that way from that point on. Mine stopped completely tonight... I think the power cord went bad or something.

Jan 04, 2009 | Western Digital My Book World Edition 1TB...

1 Answer

Mionet application does'nt open

Two things to consider:
1. make sure the drive is connected; you can do so by trying to browse the drive through the my computer network places, or by pinging to the drive's ip; meaning the drive must have to be connected and communicating to your pc
2. completely uninstall the Mionet desktop tool, restart the pc, and then reinstall the Mionet desktop tool.

good luck !!!

Oct 15, 2008 | Western Digital My Book World Edition 1TB...

Not finding what you are looking for?
Western Digital My Book World Edition 1TB Remote Access Storage System Logo

1,217 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Network Storage Systems Experts


Level 3 Expert

413 Answers

Brad Brown

Level 3 Expert

13577 Answers

Daily Mehdi
Daily Mehdi

Level 2 Expert

48 Answers

Are you a Western Digital Network Storage System Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides