Question about Western Digital My Book World Edition 1TB Remote Access Storage System

2 Answers

Mionet application doesn't show files in subfolders of shared folders

I have bought a WD my book world and installed the software of the cd on pc at home and on pc at work. When I work at home the mionet application shows all files stored on my book world. When I go to the office and Iuse the mionet application, suddenly the folders on my book world seemed to be empty. Strange, because when I use the web access from mionet, the folders show all files which are stored on them. I have unistalled and reinstalled the application, rebooted the storage device and had the firmware upgraded....but still no luck. Anybody the same problem and does anybody have a proper solution ? I use the software that came with the WD my book world: WD Access Anywhere (powerd by mionet) and WD Backup Anywhere. Please somebody help with that problem, because WD support hasn't come up with a solution, that is to say, no solution at all.
Thanks anyone.

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  • Dazzlin_dazz Nov 06, 2008

    I have exactly the same problem with one file on my WD drive. When I access it using mionet on a remote computer, it shows as empty. But when I access it over the internet (that is to say, log into the mionet website) all the files and folders appear to be exactly as I expected them to be.

    All the other files on the drive seem to show the correct contents.

    The local PC to the drive is windows XP home edition. The remote computer is running Vista home edition. Is this a Vista issue?

    Anyone have any ideas? thoughts?

    Thanks

  • Anonymous Jan 25, 2009

    I have just a same problem. Support can't help.

  • Anonymous Jan 28, 2009

    I also have this issue. I can access the drive remotely AND see the directories, but not the files. I've tried both the installed and web versions of the software on my laptop.

  • Bj?rn ?rntorp May 11, 2010

    When you are at the office are you using your companys internet connection?
    -If so it is very likely, and or possible that they have blocked/disabled certain types of communication from their network to the internet (wich in this case, from the office/companys perspective, is where your network drive is located).



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I am having the same problem, but I have a solution. I don't know if its a permanent solution though. You have to setset mionet though the drive. Enter your drives ip address into your web browser and go to the mionet section. One option is to reset mionet. That has worked for me so far, but its useless if your not on your home network.

Posted on Jul 03, 2009

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I believe you have a choice of using either the web interface or the desktop version of Mionet when you are on the same network (LAN), and as you mentioned both of you have no problem when you are on the same network as the NAS drive (MBWE) is.

When you are out of the local network where your NAS drive is, the only choice you would have is the web interface of Mionet. Eventhough you may have installed the desktop version of Mionet tool on a remote PC, I don't think you can access through that desktop tool. Sorry !!!

Posted on Jan 10, 2009

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1 Answer

Can't manage MyBookWorld 1tb we (blue rings)


The issue you are experiencing is an error on our servers. Our next version of MioNet should prevent and resolve the issue, but in the meantime you must complete the following steps to regain remote access to your My Book World (blue rings):

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

Aug 21, 2009 | Western Digital 500GB My Book World...

1 Answer

Mionet problem


Your account has something called "account bug"
You will need to reinstall MioNet on all computers, reset the My Book World, then attach it to your new MioNet account. You'll need to download the Blue-Ring My Book World version of MioNet here:
http://www.MioNet.com/mbvista
Then, to attach your My Book World to the new MioNet account (just select a new username when you re-install MioNet), follow these directions:

1. Turn off My Book World
2. Identify the reset button on the back of My Book World
3. Depress the reset button while restarting My Book World
4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World

You should now be able to sign in to the Shared Storage Manager as admin/123456.

5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear.
6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings.
7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it.
8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.

Jul 16, 2009 | Western Digital 500GB My Book World...

1 Answer

I can't access my drive through mionet. My son accidently unplugged the world book and I can't access it ever since. Should I reinstall the mionet. I can't remember if there were any installation CD that...


Once the My Book World has been plugged back in, it will request a new IP from the Router. If the drive was unplugged accidentally, the ethernet cable may have also been knocked loose: make sure all cables are attached to the Router and the My Book World.

If your drive is still not appearing properly in MioNet, you can do a Hardware and Software reset on the drive. It will not affect your data, and it will allow you to re-attach the drive to your MioNet account. You do not need to reinstall MioNet to do this.\

1. Turn off My Book World
2. Identify the reset button on the back of My Book World
3. Depress the reset button while restarting My Book World
4. Keep the reset button depressed for about 10 seconds after you see blue lights on My Book World

You should now be able to sign in to the Shared Storage Manager as admin/123456.

5. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear.
6. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup" then choose "WD Anywhere Access settings." Use the default username of "admin" and default password of "123456" (without the quotes). On the following page you will have three buttons to select, please click on the "Reset" button. This will return the MioNet software on My Book World to default settings.
7. From within the MioNet Client, go to File > Remove Computer. Locate the My Book World (WDStorage, MyBookWorld, or whatever you named it) and remove it.
8. If you do not see a new window from MioNet informing you that you have a storage device available, "Scan for Cameras and New Devices…" to detect the unit.

Jun 11, 2009 | Western Digital My Book World Edition 1TB...

1 Answer

Can't Access to MioNet, Can't access to WD Drive


It's a MioNet issue -- if you create a new MioNet account and reset the WD Anywhere Access/MioNet settings on the My Book World (accessible from the drive's interface on its http://ip or http://name address), you'll be able to access the drive again.

So here're your steps:

1. Reset the My Book World's MioNet settings (there's a reset button within the interface)
2. Uninstall MioNet (restart when it tells you to)
3. Re-install MioNet from the CD that came with your drive (restart again when it tells you to)

During this process it should find your My Book World and ask you to give it a name. Once you have completed the process, you should see the My Book World once again in your MioNet interface and be able to see the folders that are only visible when MioNet is running.

If you have any questions or want to speak with a MioNet Tech (I am one of them, my name is Laura), call our WD number at 1-800-275-4932 and tell them you have "Account Bug"

Jun 01, 2009 | Western Digital 500GB My Book World...

2 Answers

I have a world book 1tb hd with mionet. connec to network


hard drive is hanging up continually have to p[lug in and unplug in order for me to transfer everything off of it!

Dec 11, 2008 | Western Digital 500GB My Book World...

1 Answer

Mionet problem


The issue you are experiencing is account bug. You must reinstall MioNet and create a new MioNet account, then attach the My Book World to the new account. You will then regain your MioNet access.
http://www.MioNet.com/mbvista -- this is the download installer for MioNet which works for blue-ring My Book Worlds. The White-Light My Book World requires different software.

To create a new MioNet account, please use the following instructions:

Part A. Reset MioNet/Anywhere Access

1. Please open your web browsers and enter (without the quotes) "http://<IP address of My Book World>" or "http://mybookworld" in the address bar. The Shared Storage Manager web page will appear. The username and password it requests will be the same as your MioNet username, and the original password used for MioNet (if you changed your password on our website, it does not update the My Book World).

2. Once you have accessed the Western Digital Shared Storage Manager please select "General Setup", then choose "WD Anywhere Access settings". On the following page you will have three buttons to select: please click on the "Stop" button, wait until WD Anywhere Access status goes to "Inactive", then click the "Reset" button. Once the WD Anywhere Access Status goes to "Not Registered," (on older firmware, it will go back to Active), the My Book World has been properly reset. This will return the MioNet software on the My Book World to default settings. It will not harm your stored files.

Part B. Uninstall and Reinstall MioNet (on a computer located on the same network as My Book World)

1. Uninstall MioNet from one of your computers.
2. Insert your Western Digital installation disk or download MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.

NOTE: You must use the installation disk or the link above to create your new account. Certain functionality related to the My Book World is related to the installer you use to register a new MioNet account. Failure to use the proper installer may result in the need to repeat this process.

3. Register as a new user. You will need to specify a new username and E-Mail address.
4. During the installation, MioNet should detect the now reset My Book World. Please add it to your new account.

Part C. Uninstall and Reinstall MioNet on your other computers

1. Uninstall MioNet from your other computers.
2. Install MioNet using the Western Digital installation disk or downloaded from MioNet from http://www.mionet.com/mbvista and launch the MioNet installer.
3. Register as a current user with your new account's information.

Please let us know what your new account name is and we will follow-up with additional information. We will also send you instructions on how to reset that account's password.

Oct 08, 2008 | Western Digital My Book Essential Edition...

3 Answers

Mionet is not showing up


was this working before.or just after installing it is not working.

Aug 21, 2008 | Western Digital 500GB My Book World...

2 Answers

Can't Access to MioNet, Can't access to WD Drive


Hi to all,
I just saved my files from my WD world book that used to run on mionet... all of a sudden then disk couldn't be mounted and my files and all of my work just was there but not reachable...

so I un mounted the H.D.D. from the worldbook case and installed it over usb with an sata to usb adaptor (you can install it directly to your pc if you like)

then I searched the web and found and application-driver to mount ext2-ext3 partition on windows xp-vista...

and I started to see the "light" :)

all my files were there, untouched, unlocked.... so i took a backup and now I'm using the h.d.d. without the ethernet but via usb...

the software you need is here...
http://www.fs-driver.org/download.html

GREECE SAYS HEY!!!!

best regards.... ;)

Aug 21, 2008 | Western Digital 500GB My Book World...

4 Answers

Mionet is not showing up after login


Go into task manager, kill all Mionet processes. Then start it again from the start menu. You should now have access.

Yes it's the Mionet software....it's rubbish.

May 17, 2008 | Western Digital 500GB My Book World...

5 Answers

I cannot access western digital 1000 gb


Here is a tedious solution that works. Use MioNet and move all the files you want to keep to another drive or another computer, then delete everything from the MyBookWorld. Remove MioNet from all computers. Next access the drive's built in Shared Storage Manager with a web browser. Check the pdf manual on the install disk to find out how. Create a new shared folder and then move everything you want on the drive into the new folder WITHOUT using MioNet. Map the shared folder as a network drive for easy access. Never, ever, EVER use MioNet again and all should be good. The drive works, the MioNet software does not.

Feb 19, 2008 | Western Digital 500GB My Book World...

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