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Water from fridge not going down plug hole into container. How ofter should the water container be emptied at the back of the fridge/freezer

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I have a 15 year old sub zero refrigerator. The drain hole keeps freezing up and ice is building up under the produce drawers. There is also a smell that has accompanied this problem. We have melted the ice and forced warm water through the tube to clean out any blockage but it keeps freezing up. Can you help?????

Posted on Oct 30, 2008

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