Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

1 Answer

Computer will not recognize MP3 player

I plug my MP3 player to my computer and it will not recognize the player it double dings. One ding is too let you know it is plugged in, two dings it is not active. It won't let me down load any music/ and can not see the device/file in the windows explorer. The MP3 player does charge itself when plug, what do I do?

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  • robbieh15 Jan 06, 2009

    To check the mode, where do I go to click on menu, settings and choose usb to check MTP or MSC

    Thanks,
    Rob

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What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it on the back of your computer...

Should you have any questions..let me know..
P.S.Please rate accordingly...
Thank You
Computerrep

Posted on Nov 03, 2008

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Comment by vickisanchez, posted on Mar 19, 2008 IT FINALLY WORKS !!!!

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