Question about HP LaserJet 1020 Printer

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Printer tells me to load paper and it already is loaded.

The paper is loaded properly - just regular 20# weight. the printer prints one page and then tells me to load the paper. If I just hit Continue, it prints another page, but only one page. I am going nuts and ready to throw the darn thing out!!! I've had this printer about two months and it started doing this a couple of weeks ago. The troubleshooting thingie is useless! I am over the moon with frustration!

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  • 84 Answers

It sounds like you have the printer set on Manual Feed. This is common when you are hand feeding single sheets like resume paper rather than using the tray. I would suggest looking at the default settings on your printer object on your computer or maybe there are settings within the 1020?

Posted on Jun 19, 2007

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Posted on Jan 02, 2017

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Well the printer is telling you to load "Legal Size paper, which is 8.5" X 14" paper.

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Have you told the printer what type of paper you are using? If,for example, you were using a heavy weight paper, like a 67 bond paper, and now you want to use a regular 20 pound paper, but have not told the printer about the change in paper weight, then the printer will not feed your paper properly. It is expecting to have to move 67 pound paper through the rollers which move the paper, but is encountering a 20 pound paper. That difference in paper weight will cause your printer to spin uselessly, trying to move a very light paper into the mechanism.
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I have a Dell 3010n myself, and a few times I did run into that "Load MPF" issue.
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The paper sensor on it is amazingly (for a Dell, that is) sensitive and it can differentiate across a lot of paper types/thickness. If you have several computers and user across a network, and there are several paper-type settings done on the printer itself, this "Load MPF" issue will present itself more often.
In my case, it's simply because the person who recently changed the paper-type to glossy cover paper from some user who previously printed to a transparency forgot to revert MPF/Tray 1 to regular copy/print paper. Most cases, the printer setting on the PC has been left to print on to a transparency by default, so even if I stack the tray with copy paper to the hilt, it still will do "Load MPF".

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To resolve this issue pick one blank sheet and insert it in the tray and try to print self test page. If the printer prints self test page then load the paper properly and try to print. If self test page won't print then check the paper settings.

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http://tinyurl.com/6qcpgy

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