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Here is the answer from the Ricoh Service Manual...
An SC899 occurs if the MFP is accessed from WIM (Web Image Monitor) after receiving an IP-FAX.
Because a firmware bug in the Network Support firmware is causing this symptom.
Call a Ricoh tech and have them update the Network Support firmware to ver.10.55 or later.
When you right-click a file, Windows Explorer may quit unexpectedly, or you may receive an "Access Violation" error message, or you may receive the following error message:
Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. When you view the details of the error, you find an error signature similar to the following:
AppName AppVer ModName ModVer Offset --------------------------------------------------------------- Explorer.exe 6.0.2800.1221 Ntdll.dll 5.1.2600.1217 00054084
After you install Windows 2000 Service Pack4 (SP4) or the 823980 security patch (MS03-026) documented in MicrosoftKnowledge Base article 823980, you may not be able to open .max or .drffiles in the following products:
i think your operating system is windowsxp. i find that sp3 have lots of bugs(errors) so better use your previous sp2. i think you need to perform fresh installation operating system. this might help you out about that IE problem.
hit ctrl-alt-del at the same time.
windows task manager will appear.
click on file menu and select new task (run)
type CMD and click OK
type the word explorer and hit the enter key
your desktop should appear again.
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Once IP camera setup complete access can be done with any browser regardless of operating system. So even if its on Vista, XP or Linux it will be accessible. For example if Camera IP has been set as 192.168.0.33, You need to type http://192.168.0.33 in your browser (IE 7 will work). If you dont have user manual you can get from the link below ftp://download.level1.info/manual/WCS-2010(EN).pdf
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