Question about Kenmore 15864/15862 Top Load Washer

1 Answer

Cabinet opening Same problem that has been mentioned a few times. After the rinse cycle, the washer stops while full of water and clothes. The information has been very helpful, but I can't seem to figure out how to open the lid to the washer. I have removed 2 screws from the back of the washer, but I cannot locate any other screws in the back to open the lid. Everything is tight, and nothing seems loose. The plastic end caps on the console don't seem to want to come off, and it seems to be a continuos piece of metal that forms both the console and the top of the console that wraps over the top to the back. The back of the washer seems to be a continuous pice of metal and no hinges are apparent. Is the solution to pull the entire back off the washer? The washer was bought in 2000. Clueless..

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 878 Answers
Re: Cabinet opening

Goede, the end caps will come off, just get a good grip on them and pull hard. Under the end caps are the screws to open the consol. There is nothing in the back of the washer to remove. Then after flipping the consol there are two snap springs to remove and the whold cabinet lifts off. You have to unplug the lid switch harness. The attachment might help. back.

Posted on Sep 10, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

It will fill but once full the motor will only spin for a few seconds then stop


If your washer doesn't go through the washer rinse cycle, the most likely cause is the water valve. What happens is the water valve will stop letting cold water into the washer; therefore, once the washer gets to rinse it will either stop or not do anything during the whole rinse cycle.
This is because when you selected your water temperature, you selected warm/cold or hot/cold. The hot water came in and you didn't notice any problems. When it got to rinse, the cold water the cold water won't come in. Therefore, the washer does nothing.
To check the water valve, first cut the water off and remove the hoses off the back of the washer. Then one at a time point the hoses inside the washer tub and turn the water back on. If you don't have good water pressure, turn the water back off and remove the strainer that should be in one end of the hose. Inspect the strainer to see if it is stopped up, clean it and reinstall it. Now repeat this test. If you have good water pressure now, reinstall hose and your problem is fixed.
If you still don't have good water pressure, the problem is in your house plumbing and you need to call a plumber. If you had good water pressure the first time you performed the test, the water valve is bad and needs replacing.
If your washer doesn't go through the washer rinse cycle the timer may be the problem. Sometimes the timer gets stuck in the middle of the cycle or won't turn at all. If the washer runs, but the timer doesn't turn, the timer is bad and needs replacing.
Do you have anti-flood hoses leading to the machine. If you do there is probably a loose tube in the back causing a small leak. When the hoses detect that water is still flowing after a certain amount of time due to the leak it shuts down and causes the machine to turn off during the rinse/spin cycle

Apr 19, 2015 | Washing Machines

1 Answer

Spinning cycle

Keeping in mind that the soap & bleach gets dispensed into your wash on the second to last rinse cycle and that most all rinse cycles are in cold water. Is your cold water valve screen plugged causing your washer to rinse poorly? Are you using the HE detergent? If not maybe the washer is sudsing up to much and having a hard time rinsing all the suds and bleach out and leaving the clothes soapy.

Fill the washer up with no clothes in it on a cold/cold wash setting does it take a long time to fill the washer up? Also when it is full and agitating is there suds in the washer?

Last suggestion is if the drain is hose is a lot higher than the top of the washer it might have a hard time draining out all of the soap water before the next load

Mar 23, 2008 | LG WM-2277HW Front Load Washer

1 Answer

Kenmore washer model #417.42042100 is not spinning the clothes all the way.

First you need to open the cabinet and remove the boot from the tub to the pump and clear the filter. Try that then run a cycle and post back the results.

Dec 05, 2012 | Washing Machines

1 Answer

Washer smokes during rinse cycle. With clothes out of it, only the rinse cycle works. Breaker pops when trying to run a cycle with clothes in it. Water also does not drain

1. This could be due to a belt that is loose or if this is a "direct drive" motor then the bearings are gone and the motor need replacement.
2. There could be leakage ( water) from the pump hose spaying the motor and causing vapor.
3. There may be a exposed wire from vibration rub during the "spin" cycle and is grounding against the enclosure.
These are just a few scenarios that could be.
The unit will have to be open by a trained technician to give full disclosure of this issue.
I hope this helps. Have great day!

Mar 19, 2010 | Maytag Dependable Clean Top Load Washer,...

1 Answer

Washer will not spin out water but turns during wash cycle

Try cleaning out the trap. It is located under the door and can be accessed be removing three screws at the base in the very front of the washer. The trap is white and screws to open. Watch out though, because if the washer is full of water it will come spilling out! With the trap removed, you should also use your finger to feel the opening of the pump to the side. I found a few bobby pins in my pump, and once they were removed it worked again!.

Jan 08, 2010 | General Electric WBVH6240HWW Front Load...

1 Answer

Wash doesn't go through full cycle

I have a Maytag model A490 clothes washer. It works fine up to the rinse cycle and then shuts down. When it reaches this point it has become necessary to manually advance the dial a short ways whereupon it will fill with water and complete the rinse and spin cycles. This happens on both the regular and the permanent press cycles. What needs to be done to fix this problem?

Jul 14, 2009 | Maytag Washing Machines

1 Answer

Washer stopped in first rinse cycle

do you hear a clicking noise when you close the lid if not check your lid switch

Dec 30, 2008 | Roper RAB2121KW Top Load Washer

2 Answers

Kenmore elite washer problem

sounds as if you have a drain issue, most common cause of fault is theres something stuck in the pump housing. remove the lower acess panel(3 screws along the bottom of the forn of unit) youll gain acess to the pump housing, remove the large cover to the "button trap" by uncscrewimg the cover, it will be righthin front of you in the center of machine when cover removed, im sure youll find your blockage within there

Oct 29, 2008 | Kenmore Elite 45986 Front Load Washer

2 Answers

Calypso Washer -- Water Under Lid, under washer and spin cycle vibration

Check the rinse hose under the top of the machine. need to open the top, not the lid, there are hoses there that could be split allowing water to spray incorrectly'

Oct 02, 2008 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Soap left in clothes

hope you are using he detergents (high effeciency low suds) also if you have soft water oversudsing can occur even with he ..try reducing amount ..also have been told tide he detergent tends to suds more so may try switching detergent brands try runing washer with no soap no clothes begore next load to flush out any detergent that may remain sure to run washer with bleach no clothes on short cycle peroidically to avoid mold/mildew odors that front loads tend to acquire after a few months use and leave door open if possible between uses..let me know about detergent thanks

Jul 15, 2008 | Kenmore 44102 Front Load Washer

Not finding what you are looking for?
Kenmore 15864/15862 Top Load Washer Logo

Related Topics:

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Jesus  Colon
Jesus Colon

Level 1 Expert

12 Answers

Fred Sops

Level 2 Expert

271 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides