Question about Canon PIXMA MP600 all-In-One InkJet Printer

6 Answers

Setting up Wireless Pixma MP620 to my wireless XP Toshiba Laptop

How to connect my wirless laptop to the printer? Can't find the Network Key, when I follow the setup Wizard. I use my laptop wireless to the Internet now. Can I set up a separate wireless connection to the printer?

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  • Bentley11 Oct 30, 2008

    We have the manuals, we've been following all the instructions. Obviously we are missing something, or a sequence.



    We already use our laptop wireless, with our service provider and the Linksys setup. We have tried turning off that internet service, and went through the set up with it disconnected. The MP620 still does not recognize or respond to the procedure we follow with the manual instructions, even the trouble shooting instructions.



    The printer does work using the USB cable. We know it does print. Our problem is getting it to work wireless.

  • Bentley11 Nov 01, 2008

    We have tried for hours and hours, we've uninstalled and restarted the printer numerous times and still we get this message everytime "A new port cannot be created" We have no idea what is wrong, we cannot connect the MP620 using the Ethernet cable. Thanks for trying, we'll try to get in touch with Canon.

  • Bentley11 Nov 04, 2008

    Thank you very much for trying, we have finally solved the problem. Canon help telephoned and after leading us through every step. Solution was to wait 15 to 20 seconds after making cable connections, before clicking next. This is not in the manual or trouble shooting. Canon has documented the problem, I think we are not the only one to encounter this. I've now tested my laptop wirelessly and it printed fine, I could scan and copy too, without a wired connection.

  • Anonymous Dec 08, 2008

    I have the same probelm... do I need to setup the printer with the USB or network cable prior to following the wireless setup? I'm having a hard time finding the port & connecting to the access point/router.

  • afonsov Dec 14, 2008

    It also happens to me. Already uninstalled all the printer software and installed from the beginning following the instructions in the manual, waited more than 20 seconds after making cable connections, before clicking next. Does anyone know where to find more accurate documentation on how to solve this? Thanks.

  • Anonymous Dec 15, 2008

    I am trying to set up MP620 with a wireless router. My wireless router is detected, but when I go to connect it fails and hence am not able to set up the printer.

    Thanks

    Venkat


  • Bailey69 Jan 02, 2009

    I have exactly the same problem and have wasted hours trying different methods, won't connect wirelessly to my HP laptop, love some advice hey.

  • awood36 Jan 03, 2009

    I am having the same issue with the wireless connection. Read all instructions including Canon online troubleshooting. WPA key, TKIP, network setting etc.matches, etc-double checked in my network as well as online with D-Link. Did all the steps mentioned by others, uninstalled software, rebooted, waited fews seconds etc, even turned off firewall during installation although firewall is setup with permission allowed. No luck with wireless connection. Canon IT support is closed on the weekends so can't turned to them for assistance at the moment. My laptop had picked up wireless printers in the past but no other printers are currently installed in my laptop at the moment. I checked that also.

  • sds6 Jan 09, 2009

    I have a similar problem. I am trying to connect up a Canon MP620 wirelessly. My access point is a BT Home Hub. I have tried setting up from Mac OS 10.3.9 and from Windows XP SP3. Software installs ok on either, data is successfully transfered to the printer via USB cable - printer appears to be connected on Home Hub 'status' page, the printer IP can be 'pinged' from either Mac or PC, but at no time have I been able to coax the printer to be visible wirelessly to either the Mac or the PC. I have turned off the firewall on the PC to test.

    I'm now thinking of returning the equipment to supplier as 'unfit for purpose' as the whole point was to use it wirelessly. I've made more than reasonable efforts with their software, and I consider myself reasonably 'savvy' with setting up wireless devices.


  • Anonymous Feb 09, 2009

    Same problem as everyone else. Does anyone know the solution?

  • Anonymous Feb 12, 2009

    Same problem here. The printer MP620 is only working fine with the USB cable. The install-procedure gives during installation of the wireless connection error-messages. The wireless connection is OK, but the card-reader wil not be installed while installing the wireless connection. After a 'first' install the error message "New port could not be created" is given. In Explorer the card reader now is visible, but the installation-procedure wil not be finished. A second install results in the message "The Card Slot is already mapped as Network Drive to this computer". A memory-card is sometimes visable as drive N; the canon_memory (drive Z) is not accesible. I have to remove the cardreader in the configuration menu and have to disconnect it in Explorer to get the first error message, otherwise I get the second error message. Help!

  • Tracy230 Feb 21, 2009

    My sticking point here is the Encryption Key. What is it?
    I have to enter it before the computer and printer can
    finish connecting.


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1) go to Start/Settings/Printers and Faxes
2) right click the Canon MP 620 Printer and choose properties.
3) go to the Ports tab the port may be assigned to “FILE: Print to File” or something else that is not a Canon BJ Network port
4) Select the “Canon BJNP” port or if not available, Click <Add Port> button, and select "Canon BJNP Port" type, and then new port
5) The Canon network printer will be associated with this new port, automatically
6) Click OK

Posted on Jan 29, 2009

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A. Log into wireless network:
1. Start -> Control Panel -> Network and Sharing Center -> Connect to a network.
2. Click on Students-Secure to connect.
i. A little pop up should appear that says "Additional Information is needed".
3. Open up your web browser.
i. The browser should automatically redirect you to the CSUF Wireless Internet
Access site.
4. Click on Laptop
5. Click on Student
6. It will now take you to the XpressConnect agreement/installation page
i. If there is a popup near the top of the browser that ask you to install ActiveX,
click on it and install it. (If not, disregard this line)
7. Accept the terms of the End-User License Agreement.
8. Press Start
9. A User Account Control prompt should pop up
10. Click Yes
11. XpressConnect will now start
12-Type in your account name and password (The same ones you use to login to ) for more technical help contact Printer Tech Support
ii. Note:* Be careful of syntax, if you type your account name wrong, the system
will have problems connecting.
iii. Click on Automatically submit credentials to save setting (If you don't want to
have to go through this setup process every time you connect to CSUF Secure
wireless.)
12. Press continue
13. The program will now configure your laptop to be able to connect to the school's
network
14. The browser should redirect you to a "Congratulations!" page.
15. Close all tabs
16. You are now connected and online! i hope this may help you thanks

Posted on Jan 10, 2015

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You will find all the help to set your printer in your wireless network here (Network Setup Troubleshooting) http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=238&modelid=17406#DownloadDetailAct Network Setup Troubleshooting MP980_MP620_NST_EN_V1.pdf

Posted on Oct 30, 2008

  • 2 more comments 
  • Pablo Csaky
    Pablo Csaky Oct 30, 2008

    Just download the file



    Network Setup Troubleshooting

    MP980_MP620_NST_EN_V1.pdf

  • Pablo Csaky
    Pablo Csaky Oct 30, 2008

    Reset the printer.

    The network key must be the same that you use to get access in your laptop.

    If you don't know the key

    You have to access to your wireless router to know the key.



    To access to your router



    type in your browser http://192.168.0.1



    user = admin

    pass= password / or... admin / or... blank (nothing) / depending the model of your wireless router

    Once inside go to Wireless Network and find out which is your wireless WEP Key.

  • Pablo Csaky
    Pablo Csaky Nov 01, 2008

    Check the status of your ports.
    May be the printer is sharing an used port.
    Go to printer folder >> select your printer ...right click >>Properties >> Ports

    Be sure that USB virtual port has been taken by your printer instead of another application.

    If the port is different, change the port to USB virtual port.

  • Pablo Csaky
    Pablo Csaky Nov 04, 2008

    Ok, I'm glad to hear that you already fixed your problem.
    Have a great day!

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I have found a solution for the installation problem in the following way. I was getting a message that a new port could not be created. The problem was that the port already existed. You can remove this by using a program on the installation CD: \LAN\ENGLISH\CNMNPU.EXE

After that you can reinstall the printer via the network tool or by using CD: \LAN\ENGLISH\SETUP.EXE
You can also download the latest versions of the setup program and drivers from the address http://software.canon-europe.com/products/0010642.asp

When configuring the network I used manual configuration and chose my network SSID, encryption mode and password. It worked!

Posted on Jan 18, 2009

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  • 37 Answers

Just the driver you need to integrate with your system.

Posted on Jan 03, 2015

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Just do BEST SOLUTION by Alfonsov:

I have found a solution for the installation problem in the following way. I was getting a message that a new port could not be created. The problem was that the port already existed. You can remove this by using a program on the installation CD: \LAN\ENGLISH\CNMNPU.EXE

After that you can reinstall the printer via the network tool or by using CD: \LAN\ENGLISH\SETUP.EXE
You can also download the latest versions of the setup program and drivers from the address http://software.canon-europe.com/products/0010642.asp

When configuring the network I used manual configuration and chose my network SSID, encryption mode and password. It worked!

WORKED 100% dont mess with anything else.

Posted on Jul 13, 2010

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