Question about HP PC Laptops

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LAPTOP WANTS TO BOOT BUT STOPS

WHEN BOOTING IT OPENS TO SHOW WINDOWS XP LOGO AND THE STAYS BLACK

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Hi,

Could be a number of possibilities:

  • video card;
  • driver(s);
  • virus/malware;
  • corrupted OS files;
  • defective sectors in HD.
Initially, pls try booting into "Safe Mode".

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Oct 30, 2008

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