Question about Creative Labs Zen Digital Media Player

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Creative labs zen

The zen wont turn on or restart. the computer detects that it is there bit wont re-format it. so it wont even turn on. what should i do?

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  • account_admi Jan 14, 2009

    I have the same problem. Less than 2 months old. I am so pissed.

  • bobby-bibbys May 11, 2010

    NEED INSTRUCTION'S FOR MYMP3 PLAYER OK

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You need to up grade the firmware by going to the site of the manufacture and you will get all the need help the firmware how to put it on the mp3 player and a live chat line for further needed help.

Posted on Nov 06, 2008

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1 Answer

Creative zen microphoto crashed and havent used it in a bit but i got it charged last night and i have a new computer now i connected it and it showing up but i have to reload the firm wear but when i go...


I had the same problem with my creative micro. Do you still have the CD-ROM that came with the mp3? If so just download the creative software from the disc then restart you computer, you computer should see it after that. It worked for me... I even used the wrong disc, I've had both Micro and Micro Photo mp3s, and i still had the CD-ROM for the microphoto.
How did you get your Microphoto to charge after it crashed? I cant seem to figure this one out. I even have a new battery for it, but it wont turn on at all.

Mar 29, 2011 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

My creative zen wont work


Hi,
Basing on the limited information you've provided, click on this link to troubleshoot on the same:
Creative Zen Not Detected in My Computer 

Jan 24, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Computer does not detect MP3 player


It is a conflict with Windows Media Player 11. Roll it back to the previous version and restart the computer. I just did it and it works

Jan 12, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Creative Zen Firmware Problem


press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

Nov 27, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Creative Zen Vision M freezez upon start-up


if you connect it to a computer and use the zen media explorer there is a format option

Sep 04, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Stuck in recovery mode--would love to avoid buying a new mp3


I had the same problem as your and it stopped working yesterday. After search for helps and now it is working again after I reloaded the firmware. But unfortunately everything is gone. You have to reload your musics again. You can try this out: 1) go to creative labs website to download the "Recovery Tool". 2) at Recovery Mode of your zen there are options: Clean Up, Format All, Reload Firmware, and Reboot. Try out Clean Up first if it still not working then try to Format All. After that try the Reload Firmware. After you done the Reload Firmware. 3) Shut down your Zen and try to connect it to your computer. Now your Zen will automaticlly power On and computer will recognize it as a drive. 4) Open the Recovery Tool you have downloaded at creative labs website. This tool will detect your Zen and follow it's instructions: It works with my windows Vista. Well, it works for me, I think it will work for your too. Good Luck!
May God bless.

Jul 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Jukebox Zen Xtra 40 gig


You probably have Winders Media Player 11. If you can find another computer that has WMP 10, you can use that computer to do the firmware upgrade, then go back to the original computer. Thingsa should work fine. Otherwise, you need to unistall WMP 11 and WMP11 runtime. Another case of Billy messing us up. And don't even get me started about vista....

Aug 14, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen Microphoto


get it to see the unit again and download the latest firmware.
if after that it still wont load your hard drive is toast. (did you drop it)?

Jun 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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