Question about HP DeskJet 3550 InkJet Printer

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HP 2355 printer / cutting off the top half of the first line when printing

The top of the words on the first line does not print fully. I am only using the black ink cartridge. Not sure, as I've reinstalled the cartridge and the problem persist.

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I replaced the printhead back in january, but did not use the printer. it has been packed up until now. i replaced the ink cartridges and put in the new print head. but cannot see the text or anything...


It is not clear which print head you changed. some time the printer, if it has 2 different print head, for black and color, you may have to try changing the black print head.
But before doing all that , make sure that the ink cartridges are full.
print an alignment page and then try to make a standalone copy.

clean the ink cartridge with lint free cloth. Also check the preview of the text before printing.

You may also try to do a complete uninstall and then reinstall of the printer driver.

Aug 12, 2010 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Lexmark z705 printing blank envelopes soft ware ok


The problem that you are experiencing is caused by the way the text is formatted in most word processing documents. By default envelopes are printed not in black, but a dark gray. This confuses the printer and causes it to use the color cartridge to process gray instead of using the black cartridge.

You can fix this problem with one of two ways:

1. Click on "Start", "Control Panel" and click on "Printers and Faxes." Right click on the "Lexmark Printer" icon and select "Properties." Click on "Printing Preferences." Go to "Quality/Copies" tab and select the option "Print color images in black and white."
2. You can also change the color of you text to a true black in your word processor. This will require you to resort to the word processor's documentation and help files.

Both of these settings will cause your printer to use the black cartridge instead of the color. If either one of these solutions solves your problem, it means your color cartridge needs to be cleaned or replaced. If you feel that the color cartridge should not be out of ink, please follow the steps given below:

Clean Nozzle Procedure:

1. Go to the "Solution Center" and click on the "Maintenance" tab.
2. Select "Clean to fix horizontal strips."
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.

If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzles" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:

“Wicking” Procedure:

1. Select "Install color/black cartridge" and remove the cartridge from the printer.
2. Get a damp paper towel.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
4. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
5. Next dab the cartridge on the towel to make sure that the ink is flowing.
6. Snap the cartridge back into the printer.
7. On your computer, select "Old Cartridge installed."
8. Repeat the "Clean to fix horizontal strips" procedure listed above.

If this procedure does not help, please let us know so that we can continue with technical support.

Oct 01, 2009 | Lexmark Z705 Inkjet Printer

2 Answers

Same Problem - Wet Black Line on back of each printed page


Print cartridge

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .


Hope this help. Please Rate My Response! Thanks!
CF

To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer.


Hope this help. Please Rate My Response! Thanks!

Aug 26, 2009 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Printer smears l h side of envelope Not in printed area


The problem you are experiencing is caused by the way the text is formatted in most word processing documents. By default envelopes are printed not in black, but a dark gray. This confuses the printer and causes it to use the color cartridge to process gray instead of using the black cartridge. You can fix this problem with one of 2 ways.
Please select the "Black" only option following the steps given below:
1. Click on "Start," "Control Panel" and click on "Printers and Faxes."
2. Right click on the "Lexmark printer icon" and select "Properties."
3. Select "Printing Preferences," click on the "Quality/Copies" tab and choose "Print Color images in Black and White."
4. Select "OK."
You can also change the color of your text to a true black in your word processor. This will require you to resort to the word processor's documentation and help files.
Both of these settings will cause your printer to use the black cartridge instead of the color. If either one of these solutions solves your problem, it means your color cartridge needs to be cleaned or replaced. If you feel that the color cartridge should not be out of ink please try the following:
1. Go to the "Lexmark solution center." This can be done by clicking on "Start," go to "Programs" and Lexmark printer group. Click on the "Lexmark Solution center." Next click on the "Maintenance" Tab.
2. Select "Clean and Fix Horizontal streaks." This will produce a printed page.
The colors that you should see here are black, yellow, magenta (a reddish purple) and cyan (a dark sky blue). You should notice the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right with no gaps.
If there are gaps in the lines or the print diminishes across the page, you should run the "Clean Print Nozzle" page a couple more times to try and clear it up. If you still have gaps at the top and bottom, you should "wick" the cartridges by following the steps given below:
1. Please open the "Solution center" again and go to the "Maintenance" Tab.
2. Select "Install color/black cartridge" and remove the cartridge or cartridges from the printer.
3. Get a damp paper towel.
4. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds.
5. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean.
6. Next dab the cartridge on the towel to make sure that the ink is flowing.
7. Snap the cartridges back into the printer.
8. On your computer, select "Old Cartridge install."
9. Repeat the "Clean Nozzle Page" one more time. If this fails to address the problem the entire procedure may need repeating.

Aug 20, 2009 | Office Equipment & Supplies

1 Answer

Black ink from new cartridge is missing lines


Try doing nozzle cleaning, hope fully this flushes the air bubbles trapped in the cartridges. Or try using this template which sometimes flushes out the inks.

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Jul 06, 2008 | Epson Stylus CX6000 All-In-One InkJet...

1 Answer

Inconsistent Print following installation of a new black ink cartridge


try head cleaning twice or thrice so as to improve the ink flow in the head. wish u success.

Jun 01, 2008 | Canon PIXMA iP1600 Printer

2 Answers

Re install ink


I know this is a dumb question but did you remove the tape off he bottom of the ink cartridge? Also sometimes if you are using a generic ink cartridge the machine may not recognize it. Make sure the cartridge is seated in properly and that it is in the correct location. (not color spot). Hope this helps. John

Sep 07, 2007 | Brother IntelliFAX 1940CN Plain Paper...

1 Answer

Printer not printing right


Try unistalling these beasts and reinstalling with original drivers, then run all the allignments, ink replacement level settings and printhead cleanings again and try to print again.

Sep 04, 2007 | Lexmark X4270 All-In-One InkJet Printer

3 Answers

Printing Problems


My compaq ij300 was doing the same thing. I removed the cartridge, took a kleenex and wiped the back of the cartridge until it was completely dry and shiny looking...until no more ink would come off on the kleenex. Replaced the cartridge and aligned it using the printing software. I didn't use the test page, just typed a one-line document and hit Print. That took care of the problem.

Dec 20, 2006 | Compaq Inkjet Ij300 Printer

5 Answers

Test print great, document printing blurred


Have you tried a new cartridge yet? I know it doesn't make sense at first but I suspect the cartridge has a problem and your test print isn't exercising the printer like the Word doc is. If the new cartridge works than the problem is probably poor quality ink, the hole you used to refill isn't sealed correctly or the cartridge or jets were damaged in some way.

Sep 02, 2006 | HP DeskJet 3325 InkJet Printer

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