Question about Canon Office Equipment & Supplies

2 Answers

Canon NP 6030 photocopier is printing all black. Cannot rectify by altering shading setting. Appreciate any help to fix ASAP.

Posted by on

  • 1 more comment 
  • warrengevans Oct 31, 2008

    Thanks for that. I am getting a very faint image under the black. I have confirmed that the scanner lamp is operating at half-strength and needs replacing. The problem now is getting the part which is no longer supported by Canon Australia. I need Lamp FH7-3244 164v 320w. Any ideas on where I can find one? If I cannot locate the lamp, the whole machine is useless, which is just unbelievable. I am in Murdoch, a suburb of Perth, Western Australia.

  • warrengevans Nov 05, 2008

    Thanks TopTech. I managed with the help of a local Canon technician, to obtain the only lamp left in Australia. It had been in Melbourne some 2500 miles away. He fitted that lamp yesterday, Tuesday 4 Nov 08 and immediately restored the machine to full working order.

    I am very appreciative of your assistance and should I have any further problems, will need to contact you again through this forum as Canon no longer support this machine model.

    It is reassuring to find people such as you who are willling to help others a world away. Thank you once again.

  • Mohammed Alhassan Aug 05, 2012

    my copier copied black but with image at the background.


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 13 Answers

If it is solid black with no hint of an image in the backround, its an exposure lamp or exposure lamp fuse. Both are not user replaceable. To check, open the copyboard(lid over the glass) and push the print button. If you dont see the lamp come on under the glass it is most likely one of the 2 things mentionerd above.

Posted on Oct 30, 2008

  • Toptech
    Toptech Oct 31, 2008

    I would guess its not the lamp if you have any kind of image. Generally the lamp works or it does not, just like any light bulb. The lamp regulator circuit board could be the problem, but it would be the last place I would look. Make sure all of the mirrors are clean. There are mirrors thast move in conjuction with the lamp and also 2 in the black box after the lens. If those are dirty they will create this common problem. Also, are you certain that the toner installed is the right toner for this machine? If you do want to try a lamp I may have one but im not sure about the difference in electricity. 50 cycles vs 60 cycles U.S. and how this might affect the lamp. maybe you have more insight to that issue. But from what you describe, lamp is LEAST likely.

  • Toptech
    Toptech Nov 05, 2008

    Great! No problem


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer


Posted on Jan 05, 2011

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My canon np 6030 copier is printing faint copies what could be the problemmy canon np 6030 copier is printing faint copies what could be the problem

clean the optical system i.e.first mirror,second mirror,reflector,lens etc to get dark copies.
checklife of photoconductor drum if it is over replace the drum.

Jul 26, 2011 | Canon Office Equipment & Supplies

3 Answers

My photocopier is printing black

Try removing the developer and reseat it.

Mar 09, 2011 | Canon NP 7130 Black and White Copier

2 Answers

Enter ID Number with the Number keys canon 6030

I have a Canon photocopier NP 6030. Problems on my machine, the display panel is written ENTER ID Number ......., How does the solution sir? Listen Read phonetically

Mar 04, 2011 | Canon NP 6035 Copier

1 Answer

I have photocopier np 6030 canon and now giving error e-800, plz help me

the book says it may be a bad relay located right below the main power switch check for bad connection also the 2nd cause could be the d.c. controler mounted on the back of the copier unplug and replug all connectors

Aug 19, 2010 | Office Equipment & Supplies

4 Answers

May canon np 3020 ka machine liya hu. jab photocopy kiya jata hai to isme ek taraf kala aata hai. ye kis problam se aata hai

may canon np 3020 ka machine liya hu. jab photocopy kiya jata hai to isme ek taraf kala aata hai. ye kis problam se aata hai

Jul 24, 2010 | Canon Office Equipment & Supplies

2 Answers

I want to download technical support manual for canon np 6030 what should i do?

you can do a search online to see if there is someplace that sells the service manual for the NP6030 and purchase it from them. other than that i don't know of any other way to get a copy of it of if there is even a pdf file for the service manual for that machine. It is a analog copier and has been out of service for a long time

Jun 18, 2010 | Canon NP 6035 Copier

1 Answer

Canon MP830 printing with interlacing shades of black

your printer cartridge or head unit ink channel (some of color or black ink channel) constipated, you may try:
1) if your ink cartridge is not new, take out the cartridge put the bottom surface touch cleaner liquid(special for ink printer) or water for 1 hr (you can see ink spread water), then set back and test. refill enough ink maybe necessary.
2) still trouble, you need clean print head ink channel to do same thing above, if your print head is separated from the cartridge.

Feb 05, 2009 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon IR7105 Photocopier

Hello tophams,
I wish I had a magic wand to help you...but the answer is YES! You can fully control the priorities of how the 7105 handles printing/copying/scannng requests. I truly understand your dilemma, it is merely a matter of how the device has been configured. You can program the device to give priority to copies, which will cause print jobs to wait in the que until your copies are done. You can have the print jobs sent to a "mailbox" so that the person requesting a print job will have to walk up to the device and "summon" their print job. There are so many ways to help you with this. You will have to get "THE BOOK" out. I can't type all of the options available to you.

Jul 03, 2008 | Canon NP 6551 Black and White Copier

2 Answers

NP 6050 Languge

how to fixed canon np 6050 copier because i dont have manual book

May 03, 2008 | Canon NP 6050 Copier

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

443 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1842 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides