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Canon NP 6030 photocopier is printing all black. Cannot rectify by altering shading setting. Appreciate any help to fix ASAP. warrengevans@tadaust.org.au

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  • warrengevans Oct 31, 2008

    Thanks for that. I am getting a very faint image under the black. I have confirmed that the scanner lamp is operating at half-strength and needs replacing. The problem now is getting the part which is no longer supported by Canon Australia. I need Lamp FH7-3244 164v 320w. Any ideas on where I can find one? If I cannot locate the lamp, the whole machine is useless, which is just unbelievable. I am in Murdoch, a suburb of Perth, Western Australia.

  • warrengevans Nov 05, 2008

    Thanks TopTech. I managed with the help of a local Canon technician, to obtain the only lamp left in Australia. It had been in Melbourne some 2500 miles away. He fitted that lamp yesterday, Tuesday 4 Nov 08 and immediately restored the machine to full working order.



    I am very appreciative of your assistance and should I have any further problems, will need to contact you again through this forum as Canon no longer support this machine model.



    It is reassuring to find people such as you who are willling to help others a world away. Thank you once again.

  • Mohammed Alhassan Aug 05, 2012

    my copier copied black but with image at the background.

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Hi
If it is solid black with no hint of an image in the backround, its an exposure lamp or exposure lamp fuse. Both are not user replaceable. To check, open the copyboard(lid over the glass) and push the print button. If you dont see the lamp come on under the glass it is most likely one of the 2 things mentionerd above.

Posted on Oct 30, 2008

  • Toptech
    Toptech Oct 31, 2008

    I would guess its not the lamp if you have any kind of image. Generally the lamp works or it does not, just like any light bulb. The lamp regulator circuit board could be the problem, but it would be the last place I would look. Make sure all of the mirrors are clean. There are mirrors thast move in conjuction with the lamp and also 2 in the black box after the lens. If those are dirty they will create this common problem. Also, are you certain that the toner installed is the right toner for this machine? If you do want to try a lamp I may have one but im not sure about the difference in electricity. 50 cycles vs 60 cycles U.S. and how this might affect the lamp. maybe you have more insight to that issue. But from what you describe, lamp is LEAST likely.

  • Toptech
    Toptech Nov 05, 2008

    Great! No problem

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IS DRUM FOR PHOTOCOPIER NP6030 AVAILABLE??

Posted on Jan 05, 2011

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