Question about HP 920 Plain Paper Fax

1 Answer

Just want work no matter what I do

I can not send or receive faxes every since the storm IKE. Had the Business fax for a while. I think since 2000. This is the 1st time we had a problem that I can recall. Please help it is very important that we have our fax working soon

Posted by on

  • sexyj Oct 30, 2008

    I will let you know if the problem is fixed when I go to the office and try that solution. Thanks for your help

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

Plug a regular phone into the phone jack and listen for a dial-tone.

Unplug the power cord for 10 seconds.

Posted on Oct 30, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

We have two fax machines hook up to one dedicated fax line. When we send a fax from wither machine it is not faxing to the phone we fax it only sends the fax for the second fax machine that is in our...


Yes, you must set up your fax machines like this: The receiving fax must be set to auto receive and the telephone line must be inserted in the "line" input. A line must then be connected from the "Tel" to the "Line" of the Transmitting machine, which must be set to "manual receive." This is not really a satisfactory way of doing things as you can't send and receive 2 machines on the same line together. A much better way is to have 2 lines. with a machine attached to each. Get the tel company to put "No answer transfer" on the line as an accesory. Give them the number of the fax machine that transmits. Make it "manual receive" Now you have a versatile system that you can also use the office telephone with.

Oct 05, 2010 | Brother Fax Machines

1 Answer

I can send, but not receive faxes


Try calling your fax machine from a telephone...if the fax machine does'nt respond, unplug the fax and plug a phone into the fax line and call again to see if the prob is the line or not. If the line is ok make sure your fax machine is set to "FAX" and not "TEL".....if all this fails think about when it stopped working....did you just have a storm or power outage.???? The NCU pcb in the machine may be damaged.

Apr 19, 2010 | Fax Machines

1 Answer

Receiving faxes, won't send faxes. Comes up line


Your fax machine thinks everything is OK. If you can receive you can send.

call the failing fax number with a regular phone and listen for fax tones.

Feb 01, 2010 | Sharp UX B700 Plain Paper Inkjet Fax

1 Answer

Our Brother intellifax 2800 won't receive some faxes


Not entirely positive but it looks like you need to enable "polling" on your machine. I think it's a way to ensure they don't send out personal medical info to a wrong number by mistake. If polling is enabled, they've already determined that your machine is expecting a call from theirs.
To enable polling on your machine:
  1. Press Menu/Set 217
  2. Use Up/down arrow to turn on polling
  3. Enter the fax number you're polling
  4. Press Fax Start to dial that number
  5. Press Menu/Set
I hope this works for you. All the best!
Greg

Jun 17, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

A particular business can receive faxes from me sometimes, but other times I get a strange beep and it doesn't go through. They receive faxes every day with no problems. I send faxes every day with


This is a problem on ther side. A lot of high volume companys dont admit this, insurance order etc most use pc based fax products to filter junk this can also cause probs

May 11, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Not pausing to acknowledge


Open up the feeder to see if a piece of paper is holding a switch actuator down.

Feb 04, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Can't Receive Faxes


Promotional faxes are coming through fine everyday. However, we can not receive any of our business faxes. No changes have been made to the fax. Please Help ASAP.

Aug 14, 2008 | Canon FAXPHONE L80 Laser

3 Answers

Brother Intellifax 770 fax machine failure to receive faxes


I HAVE A BROTJERS 770 AMD ALL I DONE WAS GET A 2 SPACE TELE JACK AND PLUG IT INTO MY MODEM FROM COMCAST AND PLUG MY PHONE AND FAX INTO IT AND CAN RECEIVE AND SEND

Mar 24, 2008 | Brother IntelliFAX 770 Plain Paper Thermal...

Not finding what you are looking for?
HP 920 Plain Paper Fax Logo

Related Topics:

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Fax Machines Experts

Cindy Wells

Level 3 Expert

4753 Answers

Lawrence Oravetz

Level 3 Expert

7565 Answers

Jesse Walters
Jesse Walters

Level 2 Expert

274 Answers

Are you a HP Fax Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...