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Printer problem. Cannot prompt the printer to print. 'not found in the directory comes up'

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Hi!!!

try to re-install the driver of
your printer or replaced the usb cord

Posted on Oct 30, 2008

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Posted on Jan 02, 2017

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HOW TO CHECK AND FIX PRINT SPOOLER SERVICE THAT CAUSES UNABLE TO PRINT FILE...


HOW TO CHECK AND FIX PRINT SPOOLER SERVICE THAT CAUSES UNABLE TO PRINT FILE

Print spooler service is a computer service that loads the print jobs into the printer memory for later printing and it acts as intermediary between a computer and a printer. When the print spooler service is stopped or malfunction, printing is not possible.

Here are the possible reasons :

1. Virus or Malware infection.

2. Spooler service was stop by accident or turn off to manual/disable mode.

3.Faulty installed printer driver that contains error or incompatible with previous printer drivers installed in your computer or system.

4. Print jobs and drawing jobs were corrupted by accident which caused print que lock and resulting print spooler service to crash.

5. Your printer had printing problem issue with pdf files.


To fix this problem, you have to check if the print spooler service had stop.

Here's how to check and fix the print spooler service.

Go to START
Choose RUN
Type SERVICES.MSC
Click on PRINT SPOOLER and check if the STATUS IS STARTED
If not, on the upper left side, click on STOP to stop the spooler service
Then click on RESTART to restart the spooler
Restart your printer and your computer
Then try to print again and it will surely solve your printing problem.


benjz_0.png


Another procedure :

Go to START
Right click on DOS command prompt and run as administrator
You should be in this command directory before you
Type CMD and be sure you are in this directory C:Windows\System32
And if not, type this to change the directory, CHDIR C:Windows\System32
Type NET STOP SPOOLER and message will appear like this


benjz_1.png
Exit and go to C: DRIVE
Choose WINDOWS and click show content if not view all the folder files
Choose SYSTEM32
Choose SPOOL
Choose printer and delete printing jobs if any
Again right click on Command prompts and run as administrator
Type NET START SPOOLER
Exit and restart your printer and your computer
I will works fine right now.


NOTE : You can bypass the C:Drive procedure and just type NET STOP SPOOLER AND NET START SPOOLER in the DOS COMMAND PROMPT if you believe that there are no printing jobs pending.


Another procedure is to download this troubleshooting software and follows the troubleshooter wizard and it will fix your print spooler service automatically and some common problems as well.
Click here to start downloading.

I hope it helps you solving your print spooler problem. Regards to all readers.

on Mar 24, 2011 | Office Equipment & Supplies

1 Answer

My printer dont print


Hi

The first thing to check is the cable replace and try to print. If still the printer does not respond then you can check to make sure the port on your computer is working. If you are connecting to a USB port then try to use a pen drive etc., to make sure its working. If connected to LPT then try to go to DOS mode in the Command prompt try to give the command as C:> DIR>LPT1 this should print a list of files on the root directory of C: if this is printed then the problem may be with your application.

Try to make sure of the printer is set to be used as off-line or Pause printing.

Jul 17, 2011 | Epson LQ 680 Matrix Printer

1 Answer

My hp laserjet 4015 is initialising to the end bu wen prompted to print i displays an error 51.3 fuser error


Hi there you need to replace the fusser. Error sound like fusser damaged. But try this if you get luck

Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage. Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head. Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Jan 19, 2011 | HP LaserJet 4350 Printer

1 Answer

My Zebra 105SL printer is printing very slow. How do I upload my Caret file to this printer?


Caret file? Do you mean zpl, the actual label to be printed? If so you can access that from the web interface, just point your browser to the printers ip and follow the menu's. If it's not on a network you can use a command prompt the "type" the message to the com port. Just create a text file with the zpl and save it, then in a command prompt browse to the directory that contains the zpl and issue the command "type zpl.txt > com1" or whatever com it's on.

Jun 17, 2010 | Zebra 105SL Thermal Label Printer

1 Answer

Cant instal the printer to mi computer


Setting up or installing a printer in Microsoft Windows. Issue:Setting up or installing a printer in Microsoft Windows.
Solution:There are two different methods a user can install a printer in Microsoft Windows. Below is additional information about each of these methods listed in the order we believe a user should try installing their printer in Microsoft Windows.
Before being able to install your printer you must have the software that was included with the printer. If you've lost the software for your printer you can download the drivers for your printer and use the drivers to install your printer. A listing of printer manufacturers and links to their associated drivers pages can be found on our printer drivers page.
Setup a printer using printer software
Every printer should come with the software used to install a printer in Windows. Although not all installations are the same the steps for installing this software should be similar to the below steps.
  1. Connect the printer to the computer and a power outlet and make sure it's on.
  2. Insert the CD that was included with the printer. If the CD does not automatically start the install program open My Computer, double-click on the CD drive, and then the Setup or Install file.
  3. Follow the installation wizard and your printer and its associated software should be installed successfully.
Installing a printer only using the drivers
In addition to the above steps a users can install a printer in Windows only using the printer drivers. This is recommended if you only want the printer to be installed but not the additional printer software programs that are often included with the installation and/or you've download drivers.
A listing of printer drivers and software downloads can be found through our printer drivers page.
Note: if you've installed the printer doing the above steps these steps should not be necessary unless you encountered errors.
  1. Connect the printer to the computer and a power outlet and make sure it's on.
  2. Click Start, Settings, and Control Panel.
  3. In the control panel double-click the Printers or Printers and Fax icon.
  4. In the Printers window click the Add a printer icon.
  5. After completing the above steps the Windows Printer Wizard will appear. Click Next, to start the wizard.
  6. Windows will prompt you if you're installing a Local or Network printer. If the printer is connected to your computer choose Local printer attached to this computer and click Next.
  7. When prompted for the location of the drivers for the printer. Browse the computer to the directory of your drivers or point it to the CD that was included with your printer.
Testing the printer
After the printer has been installed in Windows you can use Windows to print a self-test page to make sure the printer is working by following the below steps.
Microsoft Windows 98, 2000, ME, XP, 2003, and Vista users
  1. Click Start, Settings, and open Control Panel.
  2. Double-click the Printers or Printers and Fax icon.
  3. Right-click on the Printer you wish to test and click Properties. If you do not see your printer listed your printer is not installed. Seedocument CH000939 for additional information about installing a printer in Windows.
  4. In the Printers Properties window click the Print Test Page button.
  5. If the printer is able to print a test page, you're printer is installed and setup properly. However, if you're unable to print in other programs it's possible that the program you're attempting to print from has issues.

Mar 23, 2009 | Office Equipment & Supplies

2 Answers

Spooler sub system app??


The issue occurs because of a corrupted printer driver installed and because of the Vista OS that keeps updating.

-Open up c:\windows\system32\spool\PRINTERS

-Delete the contents of the directory (not the directory).

-Restart the print spool service. (service.msc)

Jul 08, 2008 | Datacard SP55 Printer

1 Answer

DELL A940-Good connection-no printing


Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.

Nov 29, 2007 | Dell A940 All-In-One InkJet Printer

2 Answers

Printing from Dos Prompt


1. Save your text file (.txt).

2. On the command prompt navigate to that directory

3.Type "Lpr -S 192.168.1.200 -P lp text.txt"

Substitute 192.168.1.200 for your copier's ip

Substitute text.txt to filename.

 

Or you can: to print from MS-DOS apps.

1. Share the printer on a networked windows computer. Make sure you make the name MS-DOS compatible.

2. At a DOS prompt, type the following command:
"net use lpt1: \\servername\printer_share/persistent:yes"

NOTE Servername=computer name

printer_share=printers share name

 

Sep 28, 2007 | Office Equipment & Supplies

3 Answers

Spool locks


I had the same problem - to fix it, I disabled "Enable Bi-Directional Support" under the printer's properties (in windows, right click on the printer in "Printers and Faxes", go down to properties).

Worked like a charm.

Nov 08, 2005 | 3Com OfficeConnect Wireless...

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