Battery okay. Green light come on. Red indicator light on bottom does not come on. Checked USB, plugged in okay. Unplugged and plugged in again. took out battery and replaced with fresh one. something to do with the red light not coming on. Can't figure this out. Is my mouse just fried?
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Re: Logitec wireless mouse isn't working
If you mean the Infra red light at the bottom of the mouse is not working, then the mouse is defective. If it is under warranty, you can try to get an RMA. If not under warranty, then I'm afraid you'll have to get a new one (would be cheapest).
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I use Logitech wireless mice and so does my wife. After a battery change you have to reconnect the mouse with the wireless receiver
. First push the button on the receiver, then push the button on the bottom of the mouse. It should connect and you will be ready to go. If this doesn't get the mouse working, you may have to unplug the mouse, then plug it back in the USB port, then reconnect to the receiver. Hope that helps.
If all the keys on the keyboard have stopped functioning follow the instructions below to reconnect the keyboard.
This problem is likely to be a lost connection. The connection between the mouse and the USB mini-receiver or the keyboard and the USB mini-receiver can be lost due to several reasons such as:
Moving the USB mini-receiver from one USB port to another
Moving the USB mini-receiver to another computer
Plugging the USB mini-receiver into a USB hub or other unsupported device such as a KVM switch (your USB mini-receiver must be plugged directly into your computer)
Using your cordless mouse/keyboard on metal surfaces
Radio frequency (RF) interference of more powerful wireless devices such as:
Computer power supplies
Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.
Follow the procedures below to reconnect your mouse and keyboard.
Make sure the USB mini-receiver is directly and securely plugged into a working USB port on your computer.
Make sure the mouse is turned on. The on/off indicator on the bottom of the mouse should be green. If the on/off indicator is not illuminated, press and hold the red connect button on the bottom of the mouse until the on/off indicator is green.
On / Off Indicator
Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your mouse. This broadcast will last only a few seconds, so you must perform the next step quickly.
Red Connect Button
Quickly press the red connect button on the bottom of the mouse for 1 second, then release it. The power indicator will flash briefly and then turn green. The mouse is now connected to the receiver.
Red Connect Button
NOTE: Holding down the red button on the mouse for more than 2 seconds may cause your mouse to turn off instead of connecting. If this occurs, start again at step number 2.
Move your mouse to see if the cursor moves. If the cursor follows the mouse movements, your mouse is now connected.
Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your keyboard. This broadcast will last only a few seconds, so you must perform the next step quickly.
Red Connect Button
Quickly press and release the red connect button on the underside of the keyboard.
Keyboard Connect Button
You will hear a short beep. The keyboard is now connected to the receiver.
The red laser light stopped working on mine and it turned out to be the connetion between the battery tray and the circuit board. There is a metal tab on the circuit board and a matching one on the battery tray. When the battery tray slides in correctly the two tabs touch and viola (!), my red laser light came back on. Maybe one tab or the other got bent when I slammed the tray in crooked when replacing a battery- who knows.
If you know that the battery is good then try this next.
There is a VERY tiny shark-fin shaped spring-loaded button on the bottom of the mouse that is pressed in, when you insert the receiver, while the mouse is not in use, that turns off the mouse to save the batteries. If you haven't used the mouse in a while, it can get stuck in the in position, so that when you pull out the receiver, it doesn't spring out and turn the mouse on (indicated by the red light on the bottom). If you notice that the light isn't coming on. Just try manually pushing in the little shark-fin thing a couple times to make it spring back out. After a couple times, you should be able to get it unstuck and the red light should come on.
A friend of mine brought me this problem with exactly the same problem. here is what I found. The small notch in usb device socket under the mouse was malfunctioning. If you press this notch you will find the mouse red light blink. If you further try pressing this notch at some point the mouse red light comes on constantly. Thats it, hold it there and try to connect first by pressing the usb device connect switch and then the mouse connect switch. The moment the connection is made the usb device stops blinking and the red light on the mouse starts blinking. Wow, it works now. Some one might just open the mouse and fix this microswtich for a permanent solution.
Press the Receiver button (and the lights will start
Then if the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
If the MOUSE isn’t working, push the small RESET/CONNECT button
on the back of the mouse to connect to the receiver. Then they
should work okay. Hope this helps. Bud
After reading on Microsoft about replacing the batteries, down loading drivers and "press the button on the receiver and the
connect button the receiver" - I got frustrated and almost gave it flight. Then my wife stepped in
and realized that there was a green reset button on the USB connector as well.
(who knew?) SO.... you press the green light (which is a button) and release it....
should blink. Then go to THE MOUSE portion and press the connect button
for 5 seconds or so.... and wala...... One mouse that plays again! This ones gonna cost me! :) I hope this one works for ya!
My green light on the receiver is ON. The mouse battery is new. The red LASER switches with movement. I read all of the posts, than I pulled apart the receiver and the wires were OK. There is a micro-switch in the receiver, so I pushed it when plugged in to the computer. The green light flashes, then I pushed the button on the bottom of the mouse, it connects. To make short of this, do not open the receiver case, just use a pen and push the green "connect" light (must be in USB port), it will activate reset switch and blink. Next, push "connect" on the bottom of mouse.