Question about Gateway 450SX4 Notebook

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Screen becomes jumbled when computer base is handled

My 450sx4 laptop is having problems with its screen becoming jumbled. The computer runs fine when I place it on a flat desktop. However, when handling it by the base, a bunch of lines/colored squares jumble the screen. If I bend the computer base with my hands, the monitor becomes more or less jumbled. This led me to think that there may be an unsecure connection in the hardware, or the motherboard isn't being properly secured. I tightened the motherboard screws but that didn't seem to help. Also, I connected the laptop to a CRT monitor and got these same results, so there isn't a problem in the connection with the lcd. Thanks in advance for your help!

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  • Shane Axsom Sep 09, 2006

    I've talked to Gateway's tech support online about this and another issue. They tend to ask customers to send the product in for repair, but the repair cost are too much to be worthwhile. I am the do-it-yourself type when it comes to hardware anyway.

    I'm not as familiar with laptop parts as pc's. Do they tend to have video hardware built into the motherboard itself? I can't identify any detachable hardware that could be a graphics card (though I haven't seen the reverse side of the motherboard yet).

  • rotwhiler Nov 05, 2007

    I am having exactly the same problem. What is everyone doing to solve this?

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I dont have a solution but i have this same problem but mine will do it when its flt to then my computer will not turn on for up to three months we have tryed sending this computer to gateway many times and they say that they will send us a e-mail with solutions but none of them ever do i dont no what to do

Posted on Mar 01, 2008

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It could possibly be the video card, I don't know that much about how hardware is laid out in that model, whether it is an built in card or a connected one so I cannot give you any trouble shooting tips. Do you still have tech support available with Gateway?

Posted on Sep 09, 2006

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