I bought Nuvi 350 a year ago, about 2 months ago, Satellite can't be connected after just one use, map stays frozen. Please help! I did try the software update with no solution
- help rwill be appreciated
If the above procedure does not work for you, the entire antenna assembly will need to be replaced. The other option is to purchase an external antenna for your Nuvi and plug it into the external antenna port (gold connector) on the Nuvi antenna assembly.
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If your 265W was bought in the US, then taken to another country.... until those MAPS are downloaded, the satellite way connect, but since it cannot locate you, it may just show you the 1st error message in the CPU. Download that country's maps.
Unfortunately there is always a delay between roads getting built and maps getting updated, verified, and finally into products in the shops. On top of all that, the nuvi 255w is a model which has been available for a while now, so if the store had your example lying in stock for a number of months it may also have spent a few months before that in a warehouse before supply to the retailer. Your 18 month to 2 years may sound plenty of time to ensure that your unit has the latest mapping, but in reality it may effectively be the best part of a whole year less.
Garmin recognise that this is a problem so have the "nuMaps Guarantee program". If you buy a new nuvi and register the product within 60 days of it first being turned on and acquiring a satellite signal, you will be offered one free map update subject to simple conditions. To find out what they are, click here.
To find out more about which map updates are available and how to install them, click here.
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