Question about HP Computers & Internet

1 Answer

The black cartridge will not load, it keeps telling us the cartridge is not the right one. we tried to put in the old cartridge and it will not work either, it keeps giving us the same error.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 195 Answers

I was reading my printers manual and it don't state anything about error messages except to click the help button when the error message pops up. that must be help specific to that error. Good Luck.

Posted on Oct 30, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

10.92 errror message. I have install a new black cartridge but the message keep telling me to close the door. HELP PLEASE. THAQNKSw


10.92.XX says that the print cartridge XX(00=black, 01=cyan, 02=magenta, 03=yellow) is not engaged correctly.

Since the error occurred after replacing the black cartridge, it's a good bet that the black is bad.
Put the old black in the printer and see if the error goes away.
Open and close the front door slowly and look at the cartridges. You should see the cartridge flaps all open and close as you open and close the front door.
If the flaps don't all open and close, the cartridge lock mechanism could be broken.
You can run the DISABLE CARTRIDGE CHECK diagnostic. This will allow you to remove all the cartridges and install all or one in any slot you want. In your case remove them all and put the cyan in the black slot and see if the error goes away. If yes, put the black in any empty slot. If the error returns, the black is definitely bad.

Apr 18, 2011 | HP LaserJet 3600n Printer

1 Answer

Changed black cartridge now small black dots on all pages, even on test pages. bad cartridge?


Run the "Disable Cartridge Check" diagnostic
It will allow you to put the black cartridge in a different slot i.e. yellow. If the black cartridge in the yellow slot still puts black dots on the page...it is bad.
Can you put the original old black back in the printer. That will tell you right away if the replacement is bad.

Jan 20, 2011 | HP LaserJet 3600n Printer

2 Answers

How to open printer to change cartridge?


In order to replace the cartriage, please follow the steps below:
1 Keep the printer on.
2 Lift the printer (scanner unit) until the scanner support keeps it open.
The ink cartridge carrier moves and stops at the loading position unless the printer is
busy.
3 Squeeze the tabs on the cartridge lids, and then lift the lids.
4 Remove the old cartridges.
5 If you are installing new cartridges, remove the stickers and tape from the bottom of
the cartridges.
6 Insert the new cartridges. Make sure the color ink cartridge is secure in the left carrier
and the black cartridge is secure in the right carrier, and then snap the lids closed.
7 Lift the printer (scanner unit) and push the scanner support back while lowering the
printer (scanner unit) until it is closed.

Sep 15, 2010 | Dell A920 InkJet Printer

1 Answer

Replaced black ink cartridge and printer keeps asking to replace


The message that persists in saying to "replace black cartridge" could be due to a defective cartridge chip. The chip maintains counts and tells the printer when a new cartridge is installed. If you cartridge is remanufactured, they may have neglected to install a new chip.

Regarding the new fuser not working, I'll have to get back to you on that.

Oct 15, 2009 | HP LaserJet 4600dn Color Printer

1 Answer

My 725 printer keeps telling me the print cartridge is missing


try to restrt you printer and your computer..or clean the tab circuit of the carrier or the cartridge holder...

May 19, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Epson Stylus D120


Hi fitz ;

I have been reading up on this printer & think I know the simple answer .
Apparently what makes this printer so fast (for text) is it uses 2 black
ink cartidges . You need to fill the 5th slot with a second cartridge .
If U would like some links to the info just respond .

Good luck

Aug 13, 2008 | Epson Office Equipment & Supplies

1 Answer

Installed new cartridges; keep getting error message


I'd say your using dodgy aftermarket or non HP cartridges, you could put your old ones in and see if message goes away, if having problem when using with Original HP cartridges post back and I'll did deeper for you.

I dont work for HP, I do know printers :-)

Dec 28, 2007 | HP Deskjet 5440 InkJet Photo Printer

4 Answers

Problem printing with HP Business inkjet 1200


I have a HP Business Inkjet 1220 Printer, and the block ink cartridge light is flashing. I replaced the cartridge with a brand new one, closed the door, and black ink light is still flashing. I put in another neew black ink cartridge, closed the door, and same issue- black cartidge ink light flashing. I cannot print- what to do?

Oct 28, 2007 | HP Business Inkjet 1200dtn Printer

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

316 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18357 Answers

Tony

Level 3 Expert

2598 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...