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The black cartridge will not load, it keeps telling us the cartridge is not the right one. we tried to put in the old cartridge and it will not work either, it keeps giving us the same error.

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I was reading my printers manual and it don't state anything about error messages except to click the help button when the error message pops up. that must be help specific to that error. Good Luck.

Posted on Oct 30, 2008

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I have had this printer since late Aug, 2010 and it has never worked correctly. Printer keps telling me black ink cartridge is not in. I have to re click the black ink after every print. Not impressed.


clean the contacts with a clean cloth. I'm assuming that the cartridge is from the manufacturer of the printer if not, try to use the ink cartridge for that printer. Also make sure that the cartridge is securely placed in the bay and is not wiggling.

Feb 07, 2011 | PC Desktops

4 Answers

Changing ink default to BLACK


Not possible.
Epson uses the black cartridge mostly, but also adds color to the black printing in order to keep the color inks from drying in the print jets on the printhead.
They also make lots of money that way...

===sorry===


Sep 14, 2009 | PC Desktops

1 Answer

Have just unpacked new HP Photosmart C4200 All-in-One Cannot get machine to accept cartidges which werre supplied with the printer


NOTE: The product must be on before you can insert the print cartridges.
  1. Open the print cartridge door. Figure 7: Opening the print cartridge door c00880893.jpg
  2. Make sure the print carriage moves to the right. If it does not move to the right, turn the device off, then turn it back on again.
  3. Open the packaging and remove the tape from both cartridges. Figure 8: Removing the tape c00880894.jpg CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges.
  4. Hold the cartridges with the HP logo on top.
  5. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Figure 9: Inserting the print cartridges c00880895.jpgc00880896.jpg
  6. Push the cartridge firmly into the slot until it snaps into place.
  7. Close the print cartridge door.
Step eight: Align the print cartridges When a new print cartridge is installed, the product aligns the cartridge. Align the print cartridges at any other time by using the software installed with the product. Aligning the print cartridges ensures high-quality output. NOTE: If a print cartridge is removed and reinserted, the product will not prompt for an alignment. The product memory retains the alignment values for that print cartridge. Follow these steps to align newly installed print cartridges.
  1. When prompted, make sure that plain, white letter or A4 paper is loaded in the input tray, and then press the button next to OK . The alignment page prints.
  2. Lift the lid. Place the top of the alignment page face-down on the front, right corner of the scanner glass. Figure 10: Placing the alignment page c00880898.jpg
  3. Close the lid.
  4. Press the button next to OK . When the On button stops flashing, the alignment is complete and the page can be removed.

Nov 18, 2008 | HP PC Desktops

1 Answer

I am having problems with my deskjet 930C printer. I have just inserted a new black ink cartridge 45A. The light keeps flashing, with the arrow over the colour cartridge smiley. When I replace the new...


Your printer might be having hardware problems. You can try removing and reinserting the printer cable. It might be loose due to the constant movement it does during printing. Also, inspect your cartridge. It is possible you have not removed the plastic covering the nozzle.

Sep 22, 2008 | PC Desktops

2 Answers

Hi, i have a lexmark x2690 and am trying to install but get an error message and it won't print at all ... not even at test page... it flashes ec1 and the cartridge light flashes but they are both...


Did you take the tape off of the print cartridge before you put them in? Did you install the software first then when prompted turn the printer on then plug in the printer (usb) cord to the computer? Did you go into the print control panel and activate the print cartridges that you put in there? Sometimes you have to tell the printer that you installed new print cartridges.

Jun 30, 2008 | PC Desktops

1 Answer

I put 4 new caetridges and it keeps telling me to NO CARTRIDGES OR TO REINSTALL THE C CARTRIDGE. I cannot fix it. HELP


I'm guessing U R talking about a printer. Try using cotton swabs and an electronic circuit cleaner spray (power off) and clean the cartridge holders. If no effect, it may be defective. How old is it?

Jun 15, 2008 | PC Desktops

1 Answer

I have a hp pcs 1210 all-in-one printer. It has two cartridges but I only put in one black one. Now it keeps saying to 'check cartridges'. Do I have to have both in for it to work?


Sounds like you did not "seat" the cartridge in correctly. Take the black cartridge out, make sure all the sealant tape is off of it, and snap it in again. This should fix your problem.

Apr 05, 2008 | PC Desktops

1 Answer

My printer will not print.


Is there a cable physically connecting the printer to the computer? If so, do you see the printer in Printers and Faxes?

Nov 26, 2007 | Compaq Presario 5000 PC Desktop

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