Question about Husqvarna Designer I

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"general disk error" message

When I try to program and load from a disk I get this message.

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  • sheilame Nov 17, 2008

    Thanks. I ended up emailing Viking's support line. They sent me new disks, That still didn't work. It turned out I needed a new disk drive - thank goodness my machine was still under warranty.

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I have had my designer series machine in to the shop twice last week for an error message. Both times the dealership cleaned the machine. I took it home for the second time only to see it doing the same error message. This machine is starting to nickel and dime me to death. WHAT DO I DO?

Posted on Nov 17, 2008

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1 Answer

When I try and load a card stitch I keep getting the following error message: PCDWIN22 Caused a General Protection Fault in Module PCD_WIN.EXE at 0005:38F6


Perhaps this will help:

http://162.220.55.147/F/support/t3266679-r_n

Could be incompatibility of the machine software and the card software. Might want to contact the manufacturer of your machine for more information.

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Sound like your floppy disk drive has failed. However, if you have a vacum that will blow, try blowing air into the disk drive in case it has some thread or other debris in it. Good Luck!

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1 Answer

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Delete all prior programs. Go to singer and find the patch for it prior adding the disk. It happened to me twice and finally I was able to do it when I deleted all prior futura programs. Hope it helps.

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1 Answer

Machine won't recoginze disc from program function


As I understand it, the Load button loads designs that you have prepared earlier and saved within the Designer 1, not disks made and saved in your Husqvarna software. These are the .DHV files (this might not be quite the correct file format name - can't remember!) you might see when you look at a disk in your software.

When in Program mode, you need to use the Menu button to go right back to the first D1 opening screen, then choose the Disk icon, navigate through all that to find your design, choose it and it appears on your Program screen. The second time you hit Menu from inside the program screen, you get taken directly to where you were the first time so it is quicker. But first time, it is a long slow process.

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1 Answer

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1 Answer

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It is just one design of a menu full of designs, is that right? Try re-loading the design from your software and maybe a re-format of the floppy before writing to disk.

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1 Answer

Viking D1 error message file not found


You need to use either Organizer or Disk Manager to put designs on the floppy disk. Both of these are Husqvarna programs, not part of your computers operating system. If you copy shv file directly, the machine does not have all of the information that it needs to read the files. If the folder containing your original shv files that you purchased contains additional files, you just need to copy EVERY file within that folder to the floppy disk and it might work. Don't attempt to move individual files to the floppy. You will need them all.

Apr 10, 2009 | Husqvarna Designer I

1 Answer

General disk error reading when i insert a disk


Look at the floppy disk using Windows Explorer. You should see something to the effect of menu1, menu2, menu3 menu4 and one or two files with a file extension of something like .mhv or .phv . Inside the menu folders, you will find the .shv files.

Just writing the .vip or .hus to the floppy will not work.

Keep me posted and I'll try to come up with something more.

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1 Answer

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Try downloading the updates for your software from Janome Global, downloads, software. Version 1 needs patches to make it compatible with XP. The most current Version for the 10000 software is 2.21, and the upgraded program is Digitiser pro/MB , a much more stable and far easier version to work with. The upgrade has to be purchased via a dealer or direct from Janome.

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You can try re-loading the program, it is possible the static spark has corrupted one of the chips if this is the case and the re-loading does not fix the problem then I am afraid you need the services of a sewing machine tech.

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