Question about HP Officejet 5510 All-In-One Thermal Printer

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5510 all in one

I've had this printer for a few years and it's worked fine. Suddenly the fax and copier have stopped working. Not sure about the scanner as I usually don't use that. I can still print from my computer. Any ideas of what to try?

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Reinstall the drivers. You can find them on HP's site.

Posted on Nov 13, 2008

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1 Answer

Why did my fax machine suddenly stop working?


Check that the memory is not full. Also, make sure a setting like (auto-dial 9 for outside line) is set incorrectly.

May 17, 2015 | Office Equipment & Supplies

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5510 all in one, my fax has stopped working. I reinstalled the 5510, the wizard set up my fax, it rings, picks up, BUT doesn't do anything else. Try to send and it sounds like it doesn't dial out? It...


Hello,

First, I would suggest suggest you reset the FAX. If resetting does not solve the problem, you can then read and follow instructions on this link; http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01669298&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=311255


1. Remove all of the paper loaded in the main input tray.

2. Press the power button to turn off the HP fax product.

3. Disconnect the USB cable from the back of the HP fax product.

4. Disconnect the power cord from the back of the HP fax product and from the electrical
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5. Reconnect the power cord to the electrical outlet.

6. Reconnect the power cord to the back of the HP fax product.

7. Press the power button to turn on the HP fax product.

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I have an Officejet 5510 all-in-one printer/scanner/fax. When do a manual print (laying paper face down on glass), it works fine. When I use the automatic feed the copies have black lines along the entire...


You need to inspect and clean the narrow glass and the white reference bar that sits above the narrow glass. Scratches, whiteout, and debris will cause the lines on scanned documents.

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HP 5510 Scanner/Copier/Fax Stuck


I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.

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Do you have a DIGITAL phone service like Vonage?

Fax machines are ANALOG devices and will not work reliably on a DIGITAL phone line..

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1 Answer

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First print a standalone test page.
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1 Answer

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Try reloading the software for starters. Unplug the USB cord from the printer and plug ut in again- this should cause the printer to look for the printer again

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