Question about M&S Systems Local Audio Input Module - Xtreme Digital Music System Shelf System

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Xdm46cc key pad volume lights are flashing and no sound is coming from any of the speakers. I have 4 stations in my home.

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  • Terry Wilson Apr 13, 2012

    I contacted Jeff with Homeplicity and he had my unit fixed and back to me within 2 weeks. It was seamless and quick. I would definitely recommend Jeff as well as use him in the future for any of my needs.

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1 Answer

Jeff Bonvallet
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  • 41 Answers

I bet your unit is about 4 years old...
I have installed 4 of these systems 4 years ago and each is failing at about the 4 year mark (3 so far).

The flashing volume lights are a communication error, meaning the keypads are not communicating with the controller. If all of the keypads are doing the same thing and your have checked your cables then the problem is with the controller. I would unplug the unit for a few days and see if that helps.

It appears the units work consistently and reliably for about 4 years however in my case 75% have failed at the 4 year mark.

Fortunately I have a meter and oscilloscope and determined why they are failing. The main power supply unit that feed power to the 5VDC regulator is failing.

It is not clear whether M&S replacement units have addressed this problem or not. Therefore, to fix the problem for my customers, I added and additional small power supply (fits inside the case) and injected the signal on the input side of the 5VDC regulator. My solution hopefully will not expire after 4 years.

It appears to me from my small sample size that M&S may have a flaw in their original engineering and replacing it with the same will guarantee future failure.

I hope this helps others. :)

Posted on Apr 01, 2010

  • 3 more comments 
  • Ghoztzz Sep 01, 2010

    I had this same Problem with my XDM4600 system. I contacted Homeplicity and He said that he could fix it because he had seen this same problem before so I sent him my system. The service was fast, the repair bill was very reasonable and most importantly THE UNIT WORKS GREAT. He really knows what he is doing! Homeplicity was a great company to work with, I will definitely keep his information on hand for any other problems I might have with my others systems.

  • Jeff Bonvallet
    Jeff Bonvallet Nov 27, 2011

    I have now repaired over 10 units and all are working great including the first one that I repaired over 2 years ago. It appears that this is a common problem with the XDM46cc.

  • Terry Wilson Mar 03, 2012

    can I get your contact info to have my system repaired as well?

  • Terry Wilson Mar 03, 2012

    how would I contact you to fix my unit as well?

  • Jeff Bonvallet
    Jeff Bonvallet Mar 05, 2012

    You can contact me thru my website HomePlicity.com
    Or call me at 719-495-4081

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