Question about Sony BDP-S300 Blu-Ray Disc Player

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Sony Blu-Ray Disc Player Problem

Ok we had to do a firmware update on my sony bdp-s300. I made the disc but accidentally took it out when i thought it was finished after like 5 mins.. I read more into it and it said it tkes 30 or more mins. I then put in Journey to the center of the earth and I got the incomplete - need disc. I called sony and did eferything (just about) in order to get the player to resume its firmware process butno luck.. P.s. btw, they told me to use a cd when i first got an error but then tried to burn the firmware onto dvd and thats when it started to update firmware before i messed it up. PLEASE HELP ME ASAP.. my email is thedeadinme@hotmail.com or call me at 702-661-0025 and ask for ken. thanks a ton.

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  • thedeadinme Nov 12, 2008

    ya.. they sent us a firmware disc so we will try that.. we have tried everything.. and was on the phone with sony trying everything.. so ill let you know what happens.

  • thedeadinme Nov 16, 2008

    Ok I used the dic that sony provided us and still no luck.. I know the small tricks on how to get the disc out bc it doesnt want to eject so I have to keep pressing stop when I turn it off. I tried almost everything. Sony said we need to send it in to them but I was wondering if you had any other options. And if you didn't what would I google to look up local places that could fix it for cheaper than 100 dollars. Thanks for your time.

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1. If you just bought the dvd player from a retail store,bring it back and exchange another one!
2. If you can not return it,unplug the power cord of the dvd player and wait for 1-2 minutes, burn another FRESH dvd and load it up. Your problem is that if you are able to ease the previous download in the information,you could easily upload your firmware through your burn dvd right?
Have you try to ask Sony to show you how you could ease the previous data from the player?
Solutiondoct

Posted on Nov 12, 2008

  • Joe Lee Nov 13, 2008

    Okay!
    solutiondoct


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I had the same problem and found a upgarde to the firmware from Sony that fixed it.
As follows:
http://esupport.sony.com/perl/swu-download.pl?upd_id=4141&SMB=YES?template_id=1&region_id=1

Good Luck!! And follow directions closely

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