Question about HP PC Desktops

1 Answer

The hp director has a problem at scan it ask for a disk to be incerted. it should scan and ask for e- mail or fax what is the problem

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 195 Answers

When your printer was installed it was with a disk, its looking for that disk again so it can load a driver or dll. It wants to know where that disk is, or where the file it is looking for is located. The director will read that disk or file and load what it wants so your scan will work. In short. You need that Installation Disk. Good Luck.

Posted on Oct 30, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I have the hp director icon on my desk top and have used it in the past. It will not respond now when I want to scan.


do you use HP Director for HP Printer ? IF so, the HP Director may not work now as it is for long stopped by HP for Scanning use.

You can try this patch from HP Website for HP Director

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&dlc=en&cc=us&product=90764&sw_lang=&os=228

try the above patch and restart your pc and try HP Director.
OR else
You will have to download the latest drivers from HP website and install them

Jun 19, 2010 | PC Desktops

1 Answer

Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

Nov 30, 2009 | PC Desktops

2 Answers

Hp director for 1510 unable to scan from scaner to my documents


is the correct software for that model computer installed? if so you might check on the settings within the software for the correct mapping buttons to software

Nov 07, 2009 | PC Desktops

1 Answer

HP Director is missing


Follow the link I am providing, select your operating system, and the software should be listed under the "Driver" section. If this doesn't fix your problem, do you have Internet Explorer 7 installed?

Link to Software

Jun 06, 2009 | HP Compaq Presario SR1720NX (EL435AA) PC...

2 Answers

FAX_CDA


do you have a HP Printer/Scanner/Fax?

If you do then reinstall the drivers and all should be ok.

please remember to rate this answer if it helps you

thanks Trev

Apr 09, 2009 | HP Media Center m7250n (ED842AA) PC...

1 Answer

Hp director shows 2 icons.


just adjust the cable of the printer at the back of your desktop..

Jan 21, 2009 | HP Compaq dc5700 Microtower - Free Flat...

1 Answer

File xmlparse.dll is missing for H P Director


Try this temporary cure given by HP, until they release a patch. It will give you access to the Hp director. It worked for some people, just pay attention to the instructions it gives you>> http://www.geocities.com/contacthptech/hp1.js It will probably ask for your HP instalation CD.

*Drop me a comment if you still have problems. I will assist you.

Dec 29, 2008 | HP Compaq dc5700 Microtower - Free Flat...

1 Answer

I don't know how to save a scanned document onto my computer. I currently have a HP photosmart3110 All-in-one printer fax scanner copier


Hi
All you need to do is use the scanning software provided with the HP device.

Before scanning it will ask you to look at the preview....when you are happy with the preview start the scanning and then it will ask you where to save it....it might also save it automatically....in which case it will be saved in your my pictures folder.

cheers

Nov 06, 2008 | PC Desktops

1 Answer

HP Director won't open. I am on XP and IE7


HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.
  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Apr 30, 2008 | PC Desktops

2 Answers

My hp director will not open & i have scan on my computer cannot get it of. it say's the feature you are trying to use is on a cd - rom or other removable disk that is not avaliable when i click on ok...


Just a word of advice. Not an answer or a cure. HP Director is horrible, it's like inviting a dexlectic drug user into your family. Get rid of it.

Apr 07, 2008 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

41 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Desktops Experts

Fred Sops

Level 2 Expert

271 Answers

john smith

Level 2 Expert

366 Answers

Gavindu Dileepa

Level 1 Expert

10 Answers

Are you a HP PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...