Question about Kenmore 50522 / 50524 Side by Side Refrigerator

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Side by side

Water does not come out of the door. Push it and water drains out the bottom from somewhere. Help Lynn

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Re: side by side

Sounds like the tubing coupling isn't connected any longer or broken. At the base of the refer you can pull off the grille area. Look for the plastic tubing down there, they usually have a coupling device for the tubing that comes from the frige to the tubing that goes up the door hinge area. See if that coupling is still hooked up keeping the two lines together. You can also use a flashlight to see where the water is coming from if you have someone else push the dispensor lever while looking under the refer. If those lines are unhooked just press the tubing into the coupling as far as you can, they grab automatically. To release a tube (if ever needed) you press the little ring down on the coupling and that will release the tube so you can pull it off.

Posted on Nov 10, 2006

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Have a 23' side by side with a thur the door ice /water water is slowing dripping to the bottom of the freeezeer and freezing

That water collecting at the bottom and freezing sound like a blocked defrost heater so instead of the water draining its pooling and freezing. This tip i wrote will help ya to clear that drain.


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Hello, Thank You for using FixYa. I will be helping you today.
You have a frozen drain. You need to remove the back panel in the freezer. Do not touch anything behind the panel and don't poke anything. You need to remove as much ice from the bottom as you can. Then use boiling water to pour in the bottom section under the evaporator,I would put a towel in the unit to help catch the water. Keep adding new hot boiling water until the drain clears up and the water starts to drain. It can take a while sometimes the whole tube will freeze. You can add a duckbill to the end of the drain hose behind the unit to help stop this from happening part number
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There is a formed tray under the coils in the back of the freezer. This tray has filled up with water and of course has frozen. Now the water runs out of the tray and into the bottom of the freezer where...

The problem is the drain is clogged. Melt the ice and you will see a hole about ½" in diameter this is the drain tube. Try using a turkey baster to flush out the drain tube. You might need to use some warm water to melt the ice and then run a wire being very careful not to puncture the hose and run it down the tube to free up the drain. This tube travel down to the bottom of your refrigerator to a pan sometimes located on top of the compressor or somewhere else down there. It collects the water there to evaporate. After cleaning mix a 50 -50 solution of baking soda and water and run some down the drain tube this should help prevent future clogs. You can enter your model # at for a diagram or illustration of your refrigerator. Not all models are available.

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This sounds like the defrost drain on the freezer side is stopped up causing the drain to freeze over then eventually running out on the floor during the defrost cycle.

If you can see ice on the bottom of the freezer floor, then this is likely your problem unless your ice maker is leaking from the top of the freezer.

Locate the drain at the back of the freezer and thaw it out using hot water. Using a screw driver or other object gently push down into the defrost hole and dislodge whatever is stuck there.

An air hose with good air pressure may also work well. When the drain line is clear you should be able to pour water through it freely.

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is the water coming from the water dispenser on the door or from inside the freezer ? if from the water on the door, there is no drain..if the water continues to drip from there, you have a "air leak" in the line somewhere. If the water comes from the freezer, there is always a drain line and hole there, sometimes it is behind a panel, but it is there usually covered with ice if it's dripping out onto your floor. You need to let that ice thaw and I use a small hose (6' long) that will fit in that drain hole,get it at a hardware store.. fill the hose with water and push or plaace it into that drain hole..blow that water into the drain hole so it will wash out what might be in there causing the blockage. This amount of water will go down into a catch pan (already there) and evaporate. Restart your refer and watch for it in a week or two if it's back, do it again or check the drain tube on the bottom back, for any kinks.

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The only place water comes into the freezer is for an ice maker or a door water dispenser. Check around the ice maker for a leak. If there is a water dispenser in the door then check the piping to it also.

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If this helps you, please select YES to the first two ratings questions. Thank you, and Good Luck.

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