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Samsung Messager picture messages not working

My girlfriend who has a T-Mobile keeps trying to send me pics from her phone to my Samsung Messanger and it isnt getting them.1st she sais it would say rejected when she hit send so i called Cricket and they said they fixed it but then she said she sent it and it said Sent just fine but i never recieved the pics.I know it JPEG format i dont know what to do.Help me?

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  • Anonymous Dec 27, 2008

    same thing it keeps saying message reciept failed

  • chrizzyangle Mar 08, 2009

    I resently went to have my phone switched to a different account and ever since then my picture messaging hasn't been working. We called the 1-800-cricket number and they said to turn the phone off, turn it on again and dial *228 but after it restarted the phone the problem was still not fixed. When I recive a pic message it say to go to mycricket.com to get it or it says message receipt failed. When I try to send one it will keep asking if i want to resend it and on the third try it will say message delivery failed. Im not sure whats wrong but it was fine untill the guy switched the phone over to a different account. And no he didn't change the plan because we double checked.

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The problem could be (and likely is) network related. Have your girlfriend call customer care and file a trouble ticket for MMS not going through. The advanced technical troublsehooting team can look to see if the problem is within T-Mobile's network or Cricket's. If you still have issues, ask me directly and I can help more.

Justin

Posted on Oct 30, 2008

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