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On the back of the mixer is a screw holding on the Kitchenaid name plate band that wraps around the mixer. Remove this screw and the name plate and then you'll see four screws (two on each side) holding on the top cover for the mixer. Remove the four screws and then lift off the top cover and you'll see the motor, circuit board and gear box that operate the mixer.
I assume you mean the pivot pin on which the top half of the mixer pivots to remove the bowl is sticking out of the side of the stand. Turn the mixer upside down and look up inside the stand which is hollow. You will see a screw. Tap the pin back into position and then tighten the screw.
Now to fix the drooping, and I assume you mean the beaters are hitting the bottom of the bowl, tip the mixer back and look into the hinge area. You will see a rather large screw. Turn it ccw a turn and check the beater to see if it is still hitting the bottom of the bowl. Repeat the procedure until you have 1/4 inch clearance or so from the bottom of the beater to the bowl.
It sounds like your problem will be in the back of the mixer then. Take the back cover off and have a look inside. Usually an electrical smell is also accompanied by sparks when the mixer is turning and often blackening of the area where the sparks are occurring. As the turning motor makes physical contact with the control plate I would investigate the area at the back of the motor. It may be that a new control plate is required.
Hi. Go to mendingshed.com click on kitchenaid, then kitchenaid mixer parts. Near the top of the page, locate and download the FREE Kitchenaid Service Manual. This valuable document covers all aspects of your K45SS mixer. If you determine that you need KA parts, have Mending Shed give you a quote. Go to kitchenaid.com select Customer Care then select Locate Manuals. Once you're at the search window, enter your model# this way: K45SSwh, toward the bottom of the page locate and download the parts list. With the parts list and the service manual in hand, you are now ready to tackle your mixer project.
You can also order parts from kitchenaid...Just be prepared to wait at least a month for your parts to arrive. Good luck! ricardok45
Hi. Since I can't tell how much you have taken apart, I'll start from the beginning.
Remove the silver band, remove the top cover. At the top front of the mixer locate the transmission housing. If it's plastic, inspect it carefully for cracks around the screws and the body of this housing. If you find cracks, you have found the cheap plastic part that kitchenaid still installs in new mixers, and the cause of your trouble. They know that it's substandard but don't care enough to place a recall notice on this part. It may not please you to know that their replacement part is METAL like the original part should have been. "For the way it's made"! Indeed!
If you intend to repair the mixer yourself, go to kitchenaid's website, enter your model # and locate the parts list for your mixer. Download the drawings, they will assist you with your project.
Be sure to tell kitchenaid what you think of their cheap plastic part.
If this solution has assisted you, please rate it. Good luck! ricardok45
hi mary. there is a phillips head screw in the rear of the mixer head. if you turn the mixer around you will see it in the band. remove that screw then remove the other four screws that hold the top on the motor cover. good luck with it.
Hi. If your mixer is under warranty, call Kitchenaid. They are very good at replacing mixers under warranty.
If you are out of warranty, this is where the fun begins, NOT!
Remove the silver band from around the top of mixer. Remove 4 screws that secure the top cover, remove cover and at the front top of the machine locate the transmission cover. Inspect this cover carefully for cracks. If you find cracks in it...You have just discovered Kitchenaid's dirty little secret. A cheap plastic transmission housing! The failure of this cheap part is the cause of all of the rest of the damage inside the mixer, which may include a destroyed worm gear and shaft, destroyed bearings and their seats. You're not alone. I estimate that thousands of these plastic parts have failed causing great damage to the rest of the mixer
Kitchenaid's replacement housing is made out of metal. If you feel up to the task of repairing the mixer yourself goto the Kitchenaid website and do a search for the parts catalog for your mixer model, these will assist you with disassembly, reassembly and parts ordering.
If you're not up to the task, take it to an authorized repair place once you have put the cover back on.
Even if you're out of warranty, you may be able to have Kitchenaid pay for the replacement parts, they did for my mixer. Be persistent with them and try to get to a manager with your complaint. This cheap piece of plastic has no business being installed on a high-priced machine.
If this solution has assisted you, please rate it. ricardok45