Question about DVD & Blu-Ray Players
Make sure that you are using the proper type of blank disk. and what does it say when you load the dvd into your drive?
Posted on Oct 29, 2008
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If you have Studio version 12, download the latest version here.
If you have Studio version 11, download the latest version here.
Note: Studio 11 patches will only patch a previous install of Studio 11.
If you have an older version of Studio (Studio 9, 10, or 11 etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.
How to download and install a patch:
• BLANK MEDIA IN THE DRIVE: Make sure that there is a blank, write-once media or rewriteable media in the DVD burner.
• TYPE OF DVD: Make sure that your DVD burner supports the media you use. As for any problem with burning a DVD, we recommend customer use rewriteable media to reduce the number of wasted DVDs when they have to troubleshoot a failure while burning DVDs. In this case, if you have only used rewriteable media, (RW) we would also recommend trying to use a write once (-/+ R) DVD and erasing the RW media.
• BRAND OF DVD: Pinnacle recommends using a name brand of DVD, i.e. Sony, Apple, Memorex, etc. Also we recommend trying a DVD from a different manufacturer to see if the problem is related to the brand of DVD that is being used.
NOTE: Check with the following site to find information on the media being used.
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