Question about SanDisk Sansa e260 MP3 Player

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How to get the firmware needed for recovery mode and install it in recovery mode

I found out how to get into recovery mode, but am not sure how to install the necessary firmware. Where do I get it from and how do I install it?

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Go to this page
http://www.sansa.com/support/sansa_view/faqs

then click on the first option
01. Sansa player freezes on the “Refreshing Database” screenfollow the steps and thisshould hopefully fix your problem.

Posted on Nov 10, 2008

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Get the Sansa Recovery Tool from the sandisk website

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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Getting out of recovery mode


I have the sleek photo and mine bugged out yesterday. It would go to the splash screen and then go blank and just sit there. Nothing would respond. I tried reset, reboot and other things too. My pc also would not recognize the player. To make a long story short, I tried other suggestions I found on the web. They didn't work and my player would now only go to a garbled splash screen and go right to the recovery screen.


I had the new firmware, but I couldn't use it because the pc wouldn't detect the goofy player. Then I ran across a site that mentioned that Windows Media Player can cause player recognition problems. I removed both WMP (mine was 11) and WMP runtime using the add/remove programs option on the control panel. I restarted the pc and BAM! the player was now recognized. I ran the new firmware application and the player works fine now. The key for me was getting rid of WMP and the WMP runtime.

Jan 30, 2008 | Creative Labs Zen Sleek Photo MP3 Player

1 Answer

Recovery Mode


Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 28, 2007 | Creative Labs ZEN V Plus MP3 Player

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Hard disk prob


hard disk is bad.
can you format?
  1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
2. Connect the power supply to the player.
3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
underneath your player, beside the data/power connector. Keep on holding the
Play/Pause button while you release the Reset button. The Rescue Mode screen will
then appear.
4. After the recovery mode has started, release the Play/Pause button

It will display the following options.
Clean Up Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 04, 2007 | Creative Labs Zen Touch MP3 Player

1 Answer

Recovery mode


Recovery mode won't help you unless you have the recovery files to go with it. Most likely you will need to re-install the firmware on to the device. Download this "recovery tool" from the SanDisk website and run it with your device connected in recovery mode. Make sure you select "format" when prompted. Tool is here; http://sandisk.com/assets/file/downloads/firmware/e200fw01.00.12.exe Recovery mode - power off device. Slide "hold" switch into hold position. Press and hold "record" button and then connect to PC.(keep record button pressed until after connected to pc) Hope this helps.

Sep 04, 2007 | SanDisk Sansa E280 MP3 Player

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The firmware instal intructions quite clearly tell you NOT to attempt to instal Rockbox in recovery mode. You must have it in MSC mode.

Aug 02, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Muvo v 100 mp3


This firmware upgrade only works with Creative MuVo Micro N200 players. Do not install this upgrade to other players.
You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before upgrading the firmware.
Before installing the firmware, please complete the following procedures:
  1. Download the latest device driver if you have not installed any drivers for your player. The file name is MStorage_PCDRV_LB_1_07_00_250.exe.
  2. Connect your player to your PC.
  3. Close all active applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications.
  4. Double click on the file MStorage_PCDRV_LB_1_07_00_250 to install it. Follow the instructions on the screen.
To install the firmware for your player, follow the procedures below:
  1. Download the firmware update, MuVoN200_PCFW_LF_1_20_04.exe to your hard drive.
  2. Connect your player to your PC if it is not already connected.
  3. Double click the firmware upgrade file.
  4. When prompted to set your player in Recovery mode, disconnect your player from your PC.
  5. Remove the battery from the player, press and hold the Play button while connecting the player to the USB port.
  6. Continue to hold the Play button for about 10 seconds after your player is connected to the USB port.
  7. When the Find New Hardware dialog box appears on your PC screen, release the Play button.
  8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No , and select Do not search. I will choose the driver to install. Windows will install the necessary drivers automatically.
  9. Double click on the downloaded firmware again (MuVoN200_PCFW_LF_1_20_04.exe) to update the player's firmware.
  10. During the firmware update process, make sure to check the box next to Format Data Area under Download options.
  11. n200_switchoff1.jpg

May 06, 2007 | Creative Labs MuVo Micro N200 MP3 Player

1 Answer

System error


This firmware upgrade only works with Creative MuVo Micro N200 players. Do not install this upgrade to other players.
You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before upgrading the firmware.
Before installing the firmware, please complete the following procedures:
  1. Download the latest device driver if you have not installed any drivers for your player. The file name is MStorage_PCDRV_LB_1_07_00_250.exe.
  2. Connect your player to your PC.
  3. Close all active applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications.
  4. Double click on the file MStorage_PCDRV_LB_1_07_00_250 to install it. Follow the instructions on the screen.
To install the firmware for your player, follow the procedures below:
  1. Download the firmware update, MuVoN200_PCFW_LF_1_20_04.exe to your hard drive.
  2. Connect your player to your PC if it is not already connected.
  3. Double click the firmware upgrade file.
  4. When prompted to set your player in Recovery mode, disconnect your player from your PC.
  5. Remove the battery from the player, press and hold the Play button while connecting the player to the USB port.
  6. Continue to hold the Play button for about 10 seconds after your player is connected to the USB port.
  7. When the Find New Hardware dialog box appears on your PC screen, release the Play button.
  8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No , and select Do not search. I will choose the driver to install. Windows will install the necessary drivers automatically.
  9. Double click on the downloaded firmware again (MuVoN200_PCFW_LF_1_20_04.exe) to update the player's firmware.
  10. During the firmware update process, make sure to check the box next to Format Data Area under Download options.
  11. n200_switchoff1.jpg

Feb 02, 2007 | Creative Labs MuVo Micro N200 MP3 Player

2 Answers

Frozen MP3 Player


There's a reset hole by the side of the player. Try reseting it. It can freeze sometimes, and fix itself after a while. no apparent reason. reset, run the battery down and recharge. Hope it helps. this is from the creative site: The recovery mode consists of these four operations. * Clean Up: It is the least destructive operation. It scans a player's hard disk and removes any invalid links from the music library. It does not affect music files themselves. It is recommended that you perform "Clean Up" first before formatting or reloading the player's firmware. It is recommended that you clean up regularly if you frequently transfer files between a PC and your player. * Format All: It is the same as a Windows format performed in a PC, and consequently all contents will be lost after a format. * Reload Firmware: Reloads the player's firmware (Operating System). It will also format the player. Note : It requires the player be connected to a PC that meets the player's minimum system requirement. Select this option ONLY if you have access to a PC and you have downloaded the necessary firmware to install. * Reboot: Reboots the player. You can reboot the player after performing a clean-up or format, or reboot it without performing neither of them. It is recommended that you try these operations in the following sequence: reboot the player; clean up and reboot; format and reboot; and finally, reload the player's firmware. If your player seems to stuck in the recovery (rescue) mode, you can try the "reboot" operation first, and format the player if necessary. If it fails to reboot, you will need to connect the player to a PC, and reinstall its firmware. For a detailed instructions on how to install a player's firmware, please refer to Updating the firmware on a Creative MP3 player, or refer to the Web Release note of the firmware download. Unlike other hard disk based players, Zen Neeon does not have a rescue mode. Though there is a Player Recovery Mode , it is for use when updating its firmware only. 1. Detach your player from your PC , and ensure that it is turned off. 2. Close all active applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications. 3. Download the latest device driver if you have not installed any drivers for your player. The file name is MStorage_PCDRV_LB_1_07_00_250.exe. 4. Double click on the file MStorage_PCDRV_LB_1_07_00_250 to install it. Follow the instructions on the screen. 5. Hold down the Play/Pause button while connecting the player to a PC's USB port. 6. When the Creative logo appears on its screen, release the Play/Pause button. The player is now in Player Recovery Mode.

May 19, 2006 | Creative Labs Zen Neeon MP3 Player

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