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Garmin maps on SD card are not intended to be useful outside the GPS. You can't download the data to use elsewhere, use it in Mapsource, etc. Only in the GPS.
This is why it is common to buy the DVD version and install the mapset on your own SD card.
I believe this is the root of the problem. If you believe the card itself is defective give Garmin a call/email and they will replace it. It is not likely the case, though, based on my experience helping people with Garmin SD problems.
your isp makes no difference and garmin should not tell you this. All the information you need should be on that dvd you bought. My suggestion is to disconnect from the Internet, uninstall the nt 2009, restart your computer, then reinstall the program without reconnecting to the Internet. This has worked for me in the past. My email address is firstname.lastname@example.org. If you need further help, I'd be happy to help you.
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The "No Detailed Maps Found That Support
Routing" message may appear on your device for the following reasons:
The GPS device is
missing it's unlock code
The maps on the GPS
device have been disabled
To determine the cause of the message, touch the
screen until the message "No Detailed Maps Found That Support
If you see a "Can't
Unlock Maps" message following this error, remove any microSD / SD
cards in the device and follow the instructions below for Retrieving your
unlock codes followed by the instructions for Creating an unlock file
If you do not get the
Can't Unlock Maps message then skip to the instructions for Enabling maps
on the GPS device