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It is possible that problem may have been created because of the
way Map subscriptions work. I'll verify but my latest theory is that
you may have to unlock every update not just the map set. I have 4
Garmin GPS units, all 4 units use the same map sets (City Navigator -
North America), and I have 4 City Navigator Unlock Codes. Plus I have 2
City Navigator Map Subscriptions that provide quarterly updates.
Keeping track of Update Codes is a PIA.It is possible that each quarterly update also needs to go
through the Unlock process. Apparently MapInstall doesn't do that
automatically. Here are Garmin Instructions on How to unlock Garmin maps. If I am reading correctly, You have to manually add the update code to MapInstall every time you get a Quarterly Update.
This could have been done in a much more User Friendly Way!!!
It is more than a little disheartening to call Garmin Tech Support
because the standard greeting seems to be "your expected wait will be
over 30 minutes". That would send me to web site but I had already been
there and saw no information to help with the "Maps Can't Unlock"
error that was driving me crazy
Yes. There is one more mapset and then there will be no more for us using the StreetPilot 2620. You are looking for the disc set North American Navigator 2009. Make sure you do not purchase the NT version. I found the item on EBAY for $81and purchased it and it worked just fine. The 2009 is the last compatible map set that Garmin released for the 2620. Be certain that what you purchase includes that unlock key otherwise you will spend another $75 on that at the Garmin Unlock Site.
Here is the link that is good for a few more days, however, may relist it. The seller is yumelectronics and the search term is 2009 City Navigator.
The unit comes with a base map. You will need to purchase City Navigator software if you want more detailed maps which will show all roads. If the box contained a copy of the City Navigator and you threw away the code, you'll have to purchase another unlock code from Garmin.