Question about HP Photosmart D5160 InkJet Printer

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Print stops printing "blue" after first 1/3 of image is printed.

Rest of image prints orange. All of the blue is gone after the first 1/3 of the printing job. I have cleaned the heads and ran a test page from the utilities section and it prints fine. Once I try to print an image from my Photo app it only prints the true color for the first 1/3 of the page and then everything is orange after that. Both ink cartridges are full. How can it print great from the utilities section and then from my photo application not? I haven't done anything different to my settings since the last time I used it for printing photos. I would try to reload the software for the printer but I can't find my Installation CD. Thanks in advance! Stan.

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A good self test page indicates that the printer and print cartridges are functioning properly. Something else is causing the print quality problem
Here is a document on this problem:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&product=1155996&docname=c00211601

Here are the drivers and software: (select your OS)
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&docname=c00211601&product=1155996&

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Posted on Nov 30, 2008

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Why are my prints only printing the reds and blues in photos?


Please next time put the question in the correct category. I still will try to help you.
If your printer does not tell you any cartridge is empty, and it still does not use that colour it could be the nozzles of one cartridge are blocked. Check this by printing a test page, as told in the user manual. Sometimes called an alignment print.
Then check if all colours appear correct. Looks like yellow is not working correct.

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What you are trying to print is created in RGB. This means it is a photo that has been created in a color format that will ONLY print if you print it in full color. If you try to print your photo item in only black, it will only print what it sees in TV Colors, a combination of RED GREEN BLUE. This is why you will only get part of the image printed when only in black.

The only way to change it to print the whole image in all black, is to open the image you are trying to print in Photoshop or another professional grade photo program, and to change the settings of the image to CMYK, effectively, Cyan, Magenta, Yellow, Black. Then, change the image once again - to GREYSCALE. This will effectively change all the colors to a SHADE OF GREY, in different HUES.

Save the picture as a JPEG, and then print from the desktop, from your picture viewing software that came with your computer, and you will see everything print out from the black ink, in greyscale.

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I have an hp deskjet 5550 printer. I had the color cartridge refilled with color and placed it back in. Problem: when I print an image, say a tree, it prints the very top green and the rest of the image in...


it is always advisable to use genuine HP ink cartridge.

In the meantime , you may try to clean the ink cartridge with a slightly damp lint free cloth.. You should only dab the golden color electrical contacts of the cartridge and also the inside contacts of the printer ..

before you take out the ink cartridges to clean, it would be a good idea to unplug the power as well.. now, after cleaning the cartridges, wait for about 10 seconds, and then reinsert them..
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Hi, (MX850) My blue ink has stopped printing. I




Performing Maintenance:




Note :
Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder. The machine will not print if an ink tank is installed in the incorrect position.
Step 1
Printing the Nozzle Check Pattern.




If lines are missing or if white streaks appear


Step 2
Print Head Cleaning.

If the problem is not resolved after performing Print Head Cleaning twice


After cleaning the Print Head, print and examine the nozzle check pattern (Step 1) again.


Step 3
Print Head Deep Cleaning.



If Print Head Deep Cleaning does not resolve the problem, turn off the machine and perform another Print Head Deep Cleaning after 24 hours. If the problem is still not resolved and if you are sure that the ink didn't run out, then the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
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If you have gone through the process of cleaning and deep cleaning, as described by canon, and you still get no ink flow after printing 2-3 pages, the print head needs to be replaced.
Here is WHO to contact and HOW to install the print head:
WHO: Purchasing a Print Head
You may purchase a print head* for this printer by calling 1-800-828-4040 Monday-Sunday 8:00 a.m. - 12:00 midnight. EST, excluding holidays. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance. Be sure to have your model number (iP4000R) or part number (QY6-0049-000) ready for the sales person.

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  2. Open the paper output tray and top cover.

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  3. After confirming that the print head holder has moved to the center, open the inner cover.

  4. Remove the orange tape securing the print head lock lever, and raise the print head lock lever.

    Note: If the top cover is left open for more than 10 minutes, the print head holder will move to the right. If this occurs, close the top cover once and then re-open it.

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    set_print_head_1.jpg

    set_print_head_2.jpg

    <1> Electrical Contacts and Print Head Face's Nozzle Area
    <2> Ink Supply Filters

    Note: To avoid any damage, do not touch the print head face's nozzle area, electrical contacts, and ink supply filters. After removing the protective cap, set the print head into the print head holder immediately. Do not re-attach the protective cap after it has been removed.

  6. Set the print head into the print head holder, and lower the print head lock lever until a click sound is made.

    set_print_head_3.gif

    Next, install the ink tanks.

  7. Remove the cyan ink tank (BCI-6C) from its package. Pull the orange tape in the direction of the arrow to remove the wrap film completely.

    set_print_head_4.jpg

    Note: Remove the orange tape completely. If the orange tape is not completely removed, it may interfere with printing.

    set_print_head_5.jpg

    <1> Removed correctly
    <2> Removed incorrectly

  8. Hold the ink tank as shown in the image below. Twist the orange protective cap in the direction of the arrow, and remove it.

    Note: Remove the protective cap while holding it, so that fingers will not be stained by the ink.


    set_print_head_6.jpg

  9. Insert the ink tank into the slot at the right end, and push down on the PUSH mark on top of the ink tank until a click sound is made. Install the other ink tanks in the same manner.

    set_print_head_7.gif

  10. Close the inner cover and top cover.

    Note: Check that each ink tank is installed in the correct position:

    set_print_head_8.jpg

    Properly installed:

    set_print_head_9.jpg

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Mp150 Reset Counter
Service mode operation procedures -
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2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
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