Question about Sony Playstation 3 (PS3) Console

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PS3 WEP Key Problems

When I try to connect to my BT Home Hub wirelessly from my PS3, everything runs smoothly until I come to the WEP Key. I assumed this was the password for the router and that is what i've been told when I've read up on the internet but when i put in that password I receive this message:

"The characters you entered are not valid.
For hexidecimal:
Use 10 or 26 characters from the ranges 0-9, a-f, and A-F
Use 5 or 13 characters"

I looked up a table of ASCII numbers and tried putting in the password with the corresponding numbers but that just produced the same result. Anything you can do to help would be greatly appreciated.


Sean Atkinson

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  • 5 more comments 
  • Seanca Oct 30, 2008

    I've found the problem, turns out the password for the router is different to the wireless key. Cheers for the help though :)

  • dpcarney Dec 29, 2008

    Hi Sean, i've got the same problem. PS3 (christmas present!) wont connect. put my password key as it appears ont he card in, but wont connect. How do you solve this?

  • power girl c Dec 29, 2008

    hi brought a ps3 for our son for xmas it will not connect to internet keeps coming up dns error or it comes up wep key to short yet laptops and wii and computor are working on internet please help

  • lawrence_maz Feb 15, 2009

    dont know my wep key

  • Anonymous Feb 15, 2009

    i set up my sons psp using the wep key but cant get ps3 done also have 2 laptops using wireless

  • Anonymous May 10, 2009

    Where do i find a WEP key for my ps3, everything goes fine till i ger to there and i have a PC, what do i do ?

  • lazibrooks
    lazibrooks Dec 14, 2012

    I put in my WEP and they add characters to it. I don't know what the characters are cause it comes up after I enter my WEP code. What's up with that?


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  • 488 Answers

If its asking for a WEP key then your wireless network is a secured will need to put the same key as you had originally used while setting your wireless network..are you able to connect to the wireless from a laptop?
see the message that comes on your ps3 when you scan for available will know if your wireless has security..
you can chnage the security of your wireless by logging oto it by typing in the laptop browser and then configure/change security settings..hope it helps..

Posted on Oct 30, 2008

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I have recently added a laptop to my wireless internet which my ps3 runs off also. I haven't had any problems conneting to the internet until I added the laptop, now it doesn't want to connect. I went...

the wep key as it is commonly referred to, ( ~10 digit letters and numbers not cap sensitive) is a passcode to gain access to a internet through the wireless router only things i can think of are A. you put it in for your console along time ago and don't remember putting it in B. you changed the setting of wireless router to get it to work for laptop C. your stealing someone's internet and they decided to add a passcode to get in it

Jan 16, 2011 | Sony Playstation 3 (PS3) Console

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Keep having to enter the wep key to start ps3 then it times out saying the key is incorrect ? Recently changed from AOL to BT and console was working fine but now no service

Can I just ask, are you entering your AOL WEP key or your new BT WEP key? Just in case you didnt know your BT router will have its WEP key on a sticker on the back of the router. You need to go into network settings --> internet settings and change the WEP key that is registered to the system. It should then connect with no problem.

Hope this helps.

Aug 08, 2010 | Sony Playstation 3 (PS3) Console

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...I'm not sure on what your actual question is here but make sure you have a wireless network to connect to (you can buy wireless router and an internet service via any internet service provider- I use BT)

If that's not your problem (which i don't know what is) - then make sure your typing security WPA key in properly. (WPA key should be located on the back of your router/hub if that wireless hub got delivered by your current internet service provider). If your still having trouble contact your current home network manager (dad/mum/guardian/employer/lanlord) who has software to control the WPA & what it is).

Your xbox should have a network adapter already installed (device inside that allows connection wirelessly to a networks wireless router/hub). So that shoulden't be the problem (unless your xbox is broken)

Apr 11, 2010 | Sony Playstation 3 (PS3) Console

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My dsi console wont connect to wireless connection error code3 051300 my network is a bthome hub 2

You need to get your hubs wireless settings up, to do this type bthomehub.home in the address bar of your internet browser, you will then be propted for your hubs username and password which can be found on the back of the hub unless you changed it in which case you will have to use those instead.

Click on settings and choose wireless-

Make sure you have the following settings applied:

1) Interface type: 802.11b, g or n (as far as im aware the DSi wont work with n so either have the mixed (b,g or n) or just b)
2) Encryption Type: TKIP
3) Authentication: WEP or WPA

First try the WPA as its more secure but if you have no luck try the WEP with a 128 bit key first and if it don't work try a 64 bit key.

Hope this helps, any further problems feel free to contact me via my profile page and I will do my best to help you.


Jan 24, 2010 | Nintendo DSi White Console

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Im trying to set up my playstaion 3 to play online, it is asking me for a WEP key or a WPA-PSK/WPA2-PSK key and i haven't got one on my home hub.

If you are connecting through a standard ethernet cable you should not be getting this question. However, if you are trying to connect through wifi it is best to check your router/hub to make sure there is no preset factory wep or wpa key

Dec 10, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont connect

First thing you want to do is check to see that you have the latest firmware on both devices.

The ps3 is 2.76 and the hub? I don't know you'll have to visit the manufacturer's support site.

Check that first and then let me know.

Jun 13, 2009 | Sony PlayStation 3 40GB System

1 Answer

Ive got a 40gb ps3 and a bt home hub wireless router how do i connect ps3 to computer ps ps3 is upstairs and pc downstairs

look on the back of your home hub. there should be a Wireless Key in a Grey box. (BT Home Hub wireless settings)

note the wireless key.

go to your ps3. and turn it on log on ect. go to settings and down to network settings (right at bottom).

(Im not sure of the next section because im currently on a network but it should be an option to find network).

anyway you search for networks. should find your home hub.

keep going right untill you have to enter any settings. and write your WEP Key (Not WKA). (wireless key from back of router).

Jan 10, 2008 | Sony Playstation 3 (PS3) Console

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Connecting psp to bthomehub

make sure your WEP KEY matches the one on the bottom of the hub.

make sure letters are not mistaken for numbers: letter 'O' number '0'.

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