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No sound from my notebook laptop - Computers & Internet

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1.check the master volume ( will be a function key and / or dial)
2.make sure volume is not muted on computer (setting found when you double click on the little speaker icon by your clock on the lower right corner of your desktop)
3. plug some headphones into the headphone jack and check for sound there
4. click START-SETTINGS - CONTROL PANEL - STSTEM -select the HARDWARE tab at the top -
device manager- when it opens , scroll down to where it says "sound video and game controllers, if it has a yellow ! next to your device, the drivers are missing or corupt and need to be installed or updated and can be done so at your computer manufacturers' website.

NOTE- if you have headphones plugged into the headphone jack it WILL mute the system except in the headphones.
please post your findings here and we'll move to another step if needed .
Regards!

Posted on Oct 29, 2008

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