Question about HP LaserJet 5p Printer

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Smudges with new toner

I've been getting smudges for weeks now and cleaned the printer and finally put in a new toner only to still get the same smudge. It's a line (looks like it's along the roller) that does not go away.

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The drum or the developer is dirty

Posted on Dec 26, 2008

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We have an hp Laser Jet 1300 printer. Approx 2" from left there is a smudge line from top of printed document to the bottom where the ink in the letters is scraped off and there is ink smudged onto...


First of all..do u refill ur toner?? if so i advise u to get a new original one and refill that..do refill the same toner for more than 3 times. Secondly, How old is ur printer and how many pages do u print weekly..or u be better off buying a new one...Finally, I think the problem is with the heated rubber rollers that are not melting the charged toner particles causing it to smudge. try cleaning the printer by removing any dust...i prefer that u try it out with a new toner and see if u have a same problem.

May 05, 2011 | HP LaserJet 1300 Printer

1 Answer

My HP 4100 printer prints with a black smudge clear down the page. I clean the roller but continues to print bad copies. Should I replace the cartridge?


Problem is either the cartridge or the fuser.
Put paper in the manual feed tray(tray 1)
Print something. When the paper gets 1/2 way into the printer, open the
top cover. Pull out the toner, look down at the paper.
If it has the smudge replace the toner. If no smudge, replace the fuser.

Apr 29, 2011 | HP LaserJet 4100n Printer

1 Answer

Black lines on copies and on drum


There are a few things you can do to troubleshoot this problem.
  1. Be sure you are using new, clean paper
  2. Clean the copier's paper rollers, the marks may result from a dirty roller mechanism.
  3. Clean the copier bed's glass plate, smudges manifest themselves in the final copies.
  4. Clear any excess toner that has spilled in the toner cartridge chamber. Remove the cartridge, set it aside, then clean the compartment.
  5. Check for low toner levels. Low toner levels can actually contribute to unsightly lines and blotches on a photocopy
If all else fails, try turning down the darkness of the copies in the settings, this can occasionally lead to lines and marks.

Feb 28, 2011 | Brother MFC-8460N All-In-One Printer

1 Answer

I am getting smudges on the sides of the pages as they print, as well as some ghosting of some of the print detail...I tried dusting whatever visible surfaces I can to try to get any extra toner dust out.....


the corona wire/roller is the main charging unit for the static drum and the paper, if that is dirtied by toner u will get smudges all over your pages even with a new catridge. if ur familiar with the corona unit try cleaning it but be careful not to damage it. other wise take your printer to the technician.

Nov 09, 2010 | HP LaserJet 2420 Printer

1 Answer

Just installed a new toner cartridge and I'm getting 3 horizontal smudges (feint traces of the first line of text in each smudge) any suggestions?


you may have put a scratch mark on the drum. take the toner out and manually rotate the drum and see if you can find the same smudges.

Aug 25, 2010 | Brother HL 1440 Laser Printer

1 Answer

Smudge on all printed and photocopied sheets


Check the paper path to ensure that there is no spilled toner anywhere.

Take a look at the toner drum and make sure it is clean and there is no toner leaks.

Rotate the drum with a finger (take it out of the printer) and make sure that it is not dameaged or dirty.

Jun 03, 2009 | Konica Minolta magicolor 1690MF All-In-One...

2 Answers

Laser jet produces printouts that are smudged and dark


Remove the toner cartridge and use a soft cloth to wipe the photo drum clean of toner. Put it back and try again, if you still get bad prints, then you need a new toner cartridge.

Apr 01, 2009 | HP LaserJet 1200 Printer

1 Answer

HP Laserjet 1100, band of unprinted area after new toner install


Hi Friend,
You have mentioned this is a 2nd hand printer,
you have to service the printer,(fuser unit)
if the problem exists after fuser service check Laser Scanner also,
Thanks
Lux5

Nov 28, 2008 | HP LaserJet 1100 Printer

1 Answer

BLACK SMUDGING


Hmm... This sounds like it is a toner problem. If your roller is getting too much toner then it just globs it onto the paper even though the drum is not asking for it. Are you using a new toner cartridge or a re-filled one? Is it from Brother or a 3rd party? I suggest you remove the toner cartridge and check inside the printer. Clean any spilled toner. Check the toner cartridge for leaks .. give it a good shake and see if it is leaking. If you have another toner cartridge, you can replace it to test. You may need to pint a few pages to see a change. Another test could be to print a few (2-5) "BLANK" pages. The printer should not be depositing any toner. If no smudge or the smudge stays the same, then the toner cartridge is the likely problem. If the smudge is there, but gets smaller, then clean your printer.

Good luck!

Jan 10, 2008 | Brother HL 2700CN Laser Printer

2 Answers

Smudgy Prints


Never touch or clean drum surface, they are higly sensitive.

If as I suspect what you are seeing is toner not being cleaned from drum properly, these drum units have a rubber blade that wipes the drum as it passes it, some non oki toners are very abrasive and wear these blades out, sometimes the rubber is effected by heat or age, some after market drums use inferior cleaning blades in drum construction.

Are your 4 drums and toners the OKI genuine ones or did you purchase aftermarket/refurb/recycled?

Wiping the drum has probally scratched it's photosensitive surface.

Oct 22, 2007 | OKI C3200n Led Printer

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