Question about RIM BlackBerry Pearl 8100

1 Answer

Trackball doesn't move down

Is there any way to troubleshoot this BESIDES replacing the ball or taking the whole machine apart to dust it off?  i'm not that good with this kind of stuff.....and more importantly my contract with tmobile is up and i refuse to be shoehorned into another lengthy commitment with them by exchanging my phone!!!!
please help. thank you. ktreide@me.com

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 152 Answers

Good evening!
If the trackball is not scrolling or even moving in the proper direction this can mean a couple of different things. It is possible that it is just dirty. Yet it is very common that the trackballs can get roughed up over time and a replacement may be necessary. Trackballs are easy to fix and you wont even need to go to your cell phone provider for a replacement (they will probably over charge you, or as you said, ****** you into a new contract).
A few ways to clean the trackball can be:
1. Use something to hold the trackball in place while the other hand uses some sort of rubbing alcohol to wipe the trackball.
2. This is a little more technical but it is VERY easy. Removing the trackball is extremely easy. You can use a simple screw driver to flip off the silver ring around the trackball and simply turn the phone over and tap it a few times to have the ball out. When the ball is out, using rubbing alcohol to simply clean around it. Just be careful... the trackball mechinism is VERY fragile. To replace it, the ball can only go in 2 ways and determining this is very easy, if it goes back in, it goes in, if not, move it. Putting the ball back in requires barely any force. Then the silver ring only goes in 1 way. The three hooks slide right in.
3. Replacing the trackball is the last idea. I have replaced my trackball on my Blackberry once already. You can find replacement trackballs for a cheap price on amazon, ranging from $2-10. You can also find them on ebay or simply googling Blackberry Trackball Replacement. The same way to replace the ball is as I said to remove it.
There are many videos or instructions on the web for replacing or taking out the trackball.
Glad to help you out with your Blackberry device! Good luck!

Posted on Apr 06, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My trackball doesn't move down on my8310 blackberry


Chances are it's just clogged with dirt

Ok. Follow this carefully cause more people break and destroy their trackballs by not following directions step by step

Carefully pry the grommet (ring around the trackball) off and set it aside. If you look at it. There is supposed to be only 3 pins. NOT 4 so if you have 3 your fine.

Carefully tip the phone over and tap it if you have to, to get the track ball to fall into your hand.
Then I suggest taking a cotton swab, and some alcohol, dip the swab.

Then run it all over the ball as you move the ball in all directions and free up what ever is in there, ie; dirt, dust, stuff from your hands...

Once the track ball can move in the down position or in a complete circle without any problems. Let it dry for like 5min.

Drop it back in carefully. Direction of the trackball doesn't matter. Then carefully put the grommet back in the exact way it came out.

Then it should work just fine.

I've used alcohol to clean mine many many times and never had a problem. Alcohol is different that water, it evaporates and doesn't leave a film or damage.

I hope that helps.

Aug 11, 2011 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

My ball stopped scrolling down.. How do i fix it?


You can take it off and try cleaning it, that might help but be careful when you pull it out and put it back in.

Jul 02, 2010 | RIM BlackBerry Pearl 8130 Cellular Phone

3 Answers

My Scroll bar won't move up. How do i fix this?


You need a new trackball, there is a guide that shows you how to replace it at Blackberry repair guide

Jun 30, 2010 | RIM BlackBerry Pearl 8100

1 Answer

The Trackball on my Blackberry 8830 is not moving up? How do I fix it?


If you are are confident enough to have ago you can take it apart you will need a stardriver and a bit of patience when you take the cover off there will be connecting strips from the keypad back(3 of them), 2 at the top and 1 at the lower side right, genly pop them off.
This will give access to the rear of the keypad where you can blow dust from the roller ball mechanism, gently wipe the sensor on the motherboard and replace reverse order, grease and debrit gather in the mechanism from pockets etc then the use of the ball pushes it inside, hope this helps.

Feb 15, 2010 | RIM BlackBerry ® 8830 Cellular Phone

2 Answers

My trackball won't move. what should i do?


My ball was sticking on my Blackberry curve ..I simply got a pin and gently ran pin under the metal edge of the ball..it worked.whether it removed the dust or what I'm not sure..but I'm pleased it is sorted...

Oct 29, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

The ball won't scroll down


Have you removed the ball at any time? If it is put back in wrong, it could cause this. If not, the ball assembly itself might be bad. You can find them fairly cheap on eBay.

May 30, 2009 | RIM BlackBerry 8800

1 Answer

My trackball is stuck down.


Good evening!
My Blackberry does the exact same thing. The trackball will scroll around, and it will select what I wish for it to select but it won't actually "click" or move into the phone.
The phone itself has a built in mechanism underneath, near the trackball and is very fragile and if it is broken, the pushing in or "click" will not occur anymore.
Unfortunately this mechanism is not replaceable without taking apart the phone itself. You can contact your service provider for a replacement, but I, and many others, are just living with the problem.
Hope this helps you out!

Jan 07, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

Trackball


Blow into the tracking ball. a little bit of dirt and dust can clog it up.

Oct 30, 2008 | T-Mobile Sidekick ID Cellular Phone

2 Answers

Trackman wheel....ball fell loose, now actin weird


Dust has a tendancy to collect under the ball at the 3 contact tips (you should look under the ball)and it is possible enough dust collected when the ball was removed, that the dust particles became a large dust ball and lodged under the ball making it impossible to move!
Remove the ball and clean the area and replace the ball and it should work fine.

Aug 29, 2008 | Logitech Cordless TrackMan Wheel...

7 Answers

Rollerball not working


RIM will admit, its a known issue with the blackberry 8100...it was the first blackberry with a front trackball and so there is a design flaw that dust will get in here and prevent the magnets from moving around inside.

the little silver rim is acutally designed to be taken off so you can clean inside. take an embrodery needle, and put it under the silver rim by the TY button on the keypad....once this pops off, there is the ball and there are 2 more silver rims inside along with 4 magnets. remember how you take this apart, cause if you dont, then this will void any warrenty your phone might have.

in order to clean this, soak the ball in rubbing alchohol and take a cotten ended Q-tip with rubbing alchohol and damp it a little bit and clean it real well.....its also nice preventative doing this regularly...,. (not taking the ball out, but just cleaning the rim and ball about once every other day or so....)

Dec 30, 2007 | RIM BlackBerry Pearl 8100

Not finding what you are looking for?
RIM BlackBerry  Pearl  8100 Logo

872 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts

Andrew Wright

Level 2 Expert

117 Answers

Trisha
Trisha

Level 2 Expert

173 Answers

asber
asber

Level 3 Expert

291 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...