Question about HP Deskjet 3845 InkJet Printer
I have a friend with one of these printers. Her iMac runs OSX 10.3.x We have tried the following to get her printer to print again in color:
1. New ink carts with the tape removed from the print head.
2. Cleaned the printheads using the printers software.
3. Aligned the print heads " ".
4. Printed several Test Pages; all came out Black & White.
5. Turned printer off for 1 minute in effort to reset it.
6. Unplugged usb cable in effort to reset printer or usb port.
7. Checked control panel to see printer was selected.
8. Checked all printing programs were set to print in color.
Try this test:
Let's say you want to print this present page (of fixya.com from Firefox or another web-browser), try File/Print and see if you have the tab Advanced to change to the color cartridge.
Posted on Oct 29, 2008
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Posted on Jan 02, 2017
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