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Don't know how to set for receiving phone calls and faxes on my all in one

I have a Canon Super G3 all in one. I've read the manual but can't figure out how to set to receive phone calls and faxes. I use our local cable company for the telephone line. When I set to Fax/Tel I can't answer the phone. It rings on the machine but only briefly then I try to answer the call (I know it's not a fax) and the phone call doesn't come through.
Can you help me please with detailed notes on settings.
Thank you very much.
Anne-Marie Freeman

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  • neale-thelab Jan 22, 2009

    We have a Gestetner DSm 622. It is connected on the same line as the phone. We would like to set the fax up to only answer when a fax is being sent. At this stage the fax always answers thus no incomming calls.

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  • 318 Answers

Wat I always do, is set it for fax only,and the incomming must be on and set ringcount to 8 times.You will never loose a fax and 8 rings give you time to get to the phone.


Posted on Oct 30, 2008

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If it is TEL priority, it means you need to have a phone connected to the fax. If the phone rings, you need to pick up the handset and check if it's a fax tone or a call. If it is fax tone, you wait for 5 secs til fax tone stops, and then hang up. After that you will receive the fax. Failure to pick up the handset will not allow you to receive the fax. This might be the most probable setting you have, hence you can't receive the fax.
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