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My CD RW/dvd drive is not workin I can not listen the music and watching the DVD

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  • sunnyi75 Oct 29, 2008

    My dvd/cd does not work on my emachine pc. Replaced drive with a new one and it worked for about 15 minutes and quit. Device manager says drive is working properly. It does not read the cd or dvd when you load it. Says 0 files.

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Does it read any discs or just picky about which ones it reads?
Check "my computer " and see if the drive is seen by the computer. If it is, it could be that the lens on the drive is dirty and just not reading the discs. If this is the case , you can buy a cd/dvd lens cleaning cd ( good to use from time to time) that might fix your problem.
If the computer does not have a letter in "My Computer"-----
FIRST--click START - SETTINGS - CONTROL PANEL - double click SYSTEM - select the HARDWARE tab at the top - click on DEVICE MANAGER - scroll down to where it says "CD/DVD DRIVES" and click on the + next to it. at this point you should be seeing all cd/dvd drive/s listed there. If there is a yellow ! or your device is not listed , the computer doesnt recognise your drive..this could be a loose power or data cable or a jumper incorrectly positioned on the cd/dvd drive or motherboard and will require you to remove the computer case to inspect everything. This is also a good time to familiarize yourself with the computer case and drive if you in fact have to replace the drive. This could also be an issue within windows.
you could try to restore the computer to a restore point when the drive was working, but if this is a hardware issue, it will not fix it, it it's software it may.
I know its a lot to think about when you can buy a new drive off tigerdirect.com for 29 dollars and install it in 10 minutes. but if this a windows issue, the new drive will have the same issues.

please do a few of these steps and post again, lets not rate this till we get it figured out.
Regards!

Posted on Oct 29, 2008

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