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I have tried to format my hard drive (selling pc) but i keep getting a message stating: cannot format drive, quit disk utilities or open programs showing the contents of the hard drive. Help?!

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  • heather mccluskey
    heather mccluskey May 11, 2010

    What type of operating system disks do you have?
    (Windows 98, XP, Vista, Linux, etc)


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  • 488 Answers

You need to boot from the CD/DVD containing the operating system..place the CD/DVD and restart the system...you will soon get a screen saying..press any key to boot from CD/DVD..make sure your comp has the DVD/CD drive as a boot option..you cannot format the C partition by right clicking and using the format option..hope this helps...

Posted on Oct 29, 2008

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What causes the machine to display messages like primary hard disk drive 0 not found. primary hard disk drive 1 not found. strike the f1 key to continue, f2 to run the setup utility?


The system cannot find your hard drive. Remove the Power Cord, Open the Case, then remove the cables that are plugged into the hard drive and plug them back up. Reboot and see if it recognizes the drive.

If not, you can try the check disk utility.

To run the check disk utility you will need a repair disc ora operating system disc. Put the disc in the cd drive and boot fromit. You want to get to the Dos Command Prompt (Black screen with whiteletters) and type the following command: chkdsk /r
Check disk will run well over an hour or two and you will notice thepercentages going from high to low, this is normal. Let it run tocompletion. Then reboot machine.

If check disk fails to solve your problem you might have to reinstall windows.Try doing a Repair Install that way you don't loose your data, documents,music, pictures, videos or programs.

In windows xp you get to the dos command prompt by selecting R for repair whenthe options appear.

In Vista and Windows 7 you want to get to the recoveryconsole and look down at the bottom of the window for the Dos Command.

Apr 30, 2012 | PC Desktops

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My HP Pavilion a1120n is running very slow I re formated it a few time over the years. Recently I added more ram and ran great till i clean it with air may , then ran very slow, so I remove some ram then...


Did you replace the hard drive? It is quite possible there is an issue with the drive at that age. YOu could try an application called "SpeedFan" or "HD Tune" and run a S.M.A.R.T test on it. This will help you determine the drive status. You can run a benchmark with "Hd Tune" and determine the speed of the drive. If you want to post your results, I will certainly help out further.

Jan 04, 2011 | HP Pavilion a1120n (PX759AA) PC Desktop

1 Answer

Ok my issue is that I had a Dell Optiplex given to


Check your hard drive usage and capacity in the system properties before investing in a new hard drive -- sometimes malware can trick you into deleting programs and files. If you are running Windows XP or Vista, open the Start menu and click on My Computer (Computer, if you're running Vista). Right click on the C: drive and select Properties. It will show you how much space your hard drive has, and how much is being used.

If you really do have very little space, try to move large files like movies and music to external storage such as DVDs. You can also run the Disk Cleanup utility to delete temporary files and empty caches.

Jul 27, 2010 | Dell OptiPlex GX110 PC Desktop

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I have an E-Machine desktop PC that is failing to boot. It is running on windows 2000. When it starts booting, it says that one of the files needed for booting is missing. It further tells me to run a...


Windows 2000mag-glass_10x10.gif boot disks allow you to by-pass damaged Windows 2000 operating system files to get your computer up and running in a solid, stable configuration. You simply tell the computer to access the Windows 2000 codes necessary for start-up from your floppy disk drive rather than the hard drive. Creating the set of four boot disks is specific to this version of the operating system
  1. Step 1 Insert the Windows 2000 Professional CD into your computer's CD-ROM drive. Insert a formatted, blank diskette into the floppy disk drive. Have three additional formatted, blank diskettes standing by.
  2. Step 2 Click "Start" at the bottom left corner of your computer screen to open the start-up menu. This lists the start-up actions available for Windows 2000. Select "Run." The program then asks you to designate the drive, program, folder or file you want to open by either typing the destination or clicking "Browse," to select the destination from the Windows 2000 directory.
  3. Step 3 Click the "Browse" button at the bottom of the pop-up window. The PC's hard drivemag-glass_10x10.gif directory window appears.
  4. Step 4 Browse the computer's hard drive directory and select the CD-ROM drive to designate it as the destination you want to open. Click "OK" to open the CD-Rom drive. The folders and files saved on the Windows 2000 CD now appear in the directory format.
  5. Step 5 Select the "Bootdisk" folder. A directory of files appears.
  6. Step 6 Double-click the program file "Makeboot.exe," then click "OK" to launch the Windows 2000 boot disk maker program. The program checks that you have a formatted diskette in the floppy disk drive and then begins to make the boot disk.
  7. Step 7 Watch your screen as the process of making the boot disk progresses. The boot disk for Windows 2000 requires four diskettes. The program cues you to remove the first diskette and insert the second, and so on until all four diskettes are created and the boot disk making process is finished.

Nov 15, 2009 | E-Machines eMachines Desktop PC

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HARD DISK NOT FOUND


Your hard drive is not detecting , for this open the case , remove the power connector, and bus cable, then connect it again, then power the cpu and check

Sep 23, 2009 | Dell OptiPlex GX270 PC Desktop

1 Answer

HDD Drive proble >>Please Help!


Hi,

If it always wants you to format it, then the file structure is damaged. You can try some of the utilities available on line but they can damage whatever files are on the drive if they are not used properly. I will be happy to give you advise if you try this method or if you give me your location, Country and State/Province I will find and recommend a nearby facility with professional data recovery.

Let me know which you would prefer and I will be happy to provide further assistance.


Chris

May 17, 2009 | Lenovo 3000 N100 0768 - Pentium Dual Core...

1 Answer

Trubleshoot Motherboard


More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected and connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules, and adapters such as video card are inserted correctly and didn't "pop-up" due to vibration.
System has no power at all. Power light does not illuminate, fan inside the power supply does not turn on, and indicator light on keyboard does not turn on. PROBABLE CAUSE DIAGNOSIS SOLUTION
Power cable is unplugged. Visually inspect power cable. Make sure power cable is securely plugged in.
Defective power cable. Visual inspection, try another cable. Replace cable.
Power supply failure. Power cable and wall socket are OK, but system is still dead. Contact technical support
Faulty wall outlet;circuit breaker or fuse blown. Plug device into socket know to work and test. Use different socket, repair outlet, reset circuit breaker or replace fuse.



System inoperative. Keyboard lights are on, power indicator lights are lit, and hard drive is spinning. PROBABLE CAUSE DIAGNOSIS SOLUTION
Expansion card is partially dislodged from expansion slot on the motherboard. Turn off computer. Take cover off system unit.
Check all expansion cards to ensure they are securely seated in slots. Using even pressure on both ends of the expansion card, press down firmly on expansion card.
Defective floppy disk drive or tape drive. Turn system off.
Disconnect the cables from one of the floppy drives. Turn on the system, check to see if the keyboard operates normally. Repeat until you have located defective unit. Contact Technical Support.
Defective expansion card. Turn computer off.
Remove an expansion card. Make sure expansion card is secure in expansion socket.



System does not boot from hard disk drive, can be booted from floppy disk drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Connector between hard drive and system board unplugged. When attempting to run the FDISK utility described in the HARD DISK section of the manual you get a message, INVALID DRIVE SPECIFICATION. Check cable running form disk to disk controller on the board. Make sure both ends are securely plugged in; check the drive type in the Standard CMOS Setup (in your motherboard manual).
Damaged Hard Disk or Disk Controller. Format hard disk; if unable to do so, the hard disk may be defective. Contact Technical Support.
Hard Disk directory or FAT is scrambled. Run the FDISK program, format the hard drive(See HARD DRIVE section of manual). Copy your backup data back onto hard drive. Backing up the hard drive is extremely important. All Hard Disks are capable of breaking down at any time.



System only boots from Floppy Disk. Hard Disk can be read and applications can be used, but booting from Hard Disk is impossible. PROBABLE CAUSE DIAGNOSIS SOLUTION
Hard Disk boot program has been destroyed. A number of causes could be behind this. Back up data and applications files.
Reformat the Hard Drive as described in the Hard Drive section of the manual. Re-install applications and data using backup disks.



Error message reading "SECTOR NOT FOUND" or other error messages indication certain data is not allowed to be retrieved. PROBABLE CAUSE DIAGNOSIS SOLUTION
A number of causes could be behind this. Use a file by file backup instead of an image backup to backup the Hard Disk. Back up any salvageable data. Then do a low level format, partition, and high level format of the hard drive( see Hard Disk section of your manual for instructions). Re-install all saved data when completed.



Disk formatted on IBM PS/2 will not operate with this system. PROBABLE CAUSE DIAGNOSIS SOLUTION
The IBM PS/2 uses a different format than other computers. IBM PS/2 disk format will not work in an AT type computer. Format disk in the AT type computer insert disk into the IBM PS/2 and copy the files you wish.



After install an expansion card (network card, tape drive card, etc.) the system no longer works properly. PROBABLE CAUSE DIAGNOSIS SOLUTION
No power to monitor. All or part of the system may be inoperable. The new card may work but a mouse or COM port may not work. Change the interrupt or RAM address on the new expansion card. See the documentation that came with the new card in order to change pin settings. many expansion devices come with proprietary software that will assist you in doing this.



Screen message says "Invalid Configuration" or "CMOS Failure." PROBABLE CAUSE DIAGNOSIS SOLUTION
Incorrect information entered into the configuration (setup) program. Check the configuration program. Replace any incorrect information. Review system's equipment. Make sure correct information is in setup.



Screen is blank. PROBABLE CAUSE DIAGNOSIS SOLUTION
No power to monitor. Power connectors may be loose or not plugged in. Check the power connectors to monitor and to system. Make sure monitor is connected to display card, change I/O address on network card if applicable.
Monitor not connected to computer. See instructions above.
Network card I/O address conflict. See instructions above.



System does not boot from hard disk drive, can be booted from floppy disk drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Connector between hard drive and system board unplugged. When attempting to run the FDISK utility described in the HARD DISK section of the manual you get a message, INVALID DRIVE SPECIFICATION. Check cable running form disk to disk controller on the board. Make sure both ends are securely plugged in; check the drive type in the Standard CMOS Setup (in your



Problem PROBABLE CAUSE DIAGNOSIS SOLUTION
Memory problem, display card jumpers not set correctly. Reboot computer. Re-install memory, make sure that all memory modules are installed in correct sockets. Check jumper and switch settings on display card. See display card section for information of settings.
Computer virus. Use anti-virus programs (McAfee/PC-cillin, E-port, etc) to detect and clean viruses.



Screen goes blank periodically. PROBABLE CAUSE DIAGNOSIS SOLUTION
Screen saver is enabled. Disable screen saver.



Keyboard failure. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keyboard is disconnected. Reconnect keyboard. Check keys again, if no improvement, replace keyboard.



No color on screen. PROBABLE CAUSE DIAGNOSIS SOLUTION
Faulty Monitor. If possible, connect monitor to another system. If no color, replace monitor.
CMOS incorrectly set up. Call technical support.



Floppy drive lights stays on. PROBABLE CAUSE DIAGNOSIS SOLUTION
Floppy Drive cable not connected correctly. Reconnect floppy cable making sure PIN1 on the Floppy Drive corresponds with PIN1 on floppy cable connector.



Error reading drive A: PROBABLE CAUSE DIAGNOSIS SOLUTION
Bad floppy disk. Try new floppy disk.
Floppy disk not formatted Format floppy disk(type ENTER)



C: drive failure. PROBABLE CAUSE DIAGNOSIS SOLUTION
SETUP program does not have correct information. Boot from drive A: using DOS system disk. Input correct information to SETUP program.
Hard Drive cable not connected properly. Check Hard drive cable.



Cannot boot system after installing second hard drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
Master/Slave jumpers not set correctly. Set master /Slave jumpers correctly.
Hard Drives not compatible / different manufacturers. Run SETUP program and select correct drive types. Call drive manufactures for compatibility with other drives.



Missing operating system on hard drive. PROBABLE CAUSE DIAGNOSIS SOLUTION
CMOS setup has been changed. Run setup and select correct drive type.



Certain keys do not function. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keys jammed or defective. Replace keyboard.



Keyboard is locked, no keys function. PROBABLE CAUSE DIAGNOSIS SOLUTION
Keyboard is locked. Unlock keyboard



If a problem persists, please search for a solution or post a question in our tech support forum in our Help Desk.

Oct 19, 2008 | PC Desktops

1 Answer

Gateway recovery


try using another hard disk

May 06, 2008 | Gateway GT4022 PC Desktop

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