Turn the printer on and then fill the paper tray with paper.
If this is an HP printer, press the "Setup" key until "Tools" is shown on the control panel display screen. Follow equivalent steps for other printers by reading the user manual.
Press "OK." If your printouts continue to be faint, show white line streaks or smudges, go to the next step to clean the contacts on the print cartridge.
Open the print cartridge access door. Wait until the print cartridge moves all the way to the right side and completely stops.
Remove the power cord from the electrical outlet.
Press down on the top of the cartridge and lift it up toward you holding it by its sides. Avoid touching the copper area when you lift it out of its slot. Sit it down on a flat surface, such as a table.
Wet a lint-free cloth with water and squeeze out any excess.
Pick up the cartridge by its sides and avoid touching the copper area.
Gently wipe the copper contacts of the print cartridge with the dampened, lint-free cloth. Be careful not to wipe the copper nozzle part on the bottom of the copper cartridge.
Let the print cartridge dry for 10 minutes and then plug the power cord back into the electrical outlet.
Reinstall the print cartridge. If your printouts continue to be faint, show white line streaks or smudges, go to the next step to clean the nozzle area (copper bottom part of the print cartridge.).
Repeat steps 4 through 7 and then gently wipe the nozzle area with a clean, dampened lint-free cloth.
Let the print cartridge dry for 10 minutes and then plug in the power cord back into the electrical outlet.
Reinstall the print cartridge. If the ink is faint, or streaks or lines show on your printed pages, the old print cartridge may be defective and cannot be cleaned. Replace the old print cartridge with a new one.
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