a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you put regular paper in the tray as it is asking does the printer use the regular paper to print the picture? If so, be sure the 4x6 photo paper tray (with photo paper) is pushed all the way in, and when you select print there should be an option (probably hidden in a submenu) to select the photo tray as the paper source. If you are printing from Adobe Acrobat, I have not found a reliable way to get the c6180 to use the photo paper tray.
I hope this helps.
Try to set/change the Media Type from Plain Paper to Photo Paper Plus Glossy and print your text with plain paper.. perhaps it would solved your problem. i had the same problem but after done that way. i can print with the black ink, but only after i set the media type become photo paper... (bad English)
the pixma printers use the large black tank in most modes like text and standard (default) or fast photo printing .. thats most economical when you are using just plain paper .... it will switch to the small black tank only if you select "High" quality mode .. that black matches the nature of the color inks much better and results in really good color pictures if you are using Gloss or Matt high quality photo paper .. you can select the quality level by the following ... when you start to print, a window comes up where you can select which printer you want ... at the right of this window is "preferences" .. click that .. now select the type of paper and "High" quality mode .... now the printer will slow down but will provide really nice results and it will use the small tank black ink instead of the large tank ....the small tank is only used for "high" quality photo prints which is only needed for high quality photo paper .. if you havent tried that yet you might want to get some glossy photo paper (either Canons or Costco has great stuff if you want a lot, like 150 sheets) but most glossy paper will work except colors might need tweeking for some ... print a nice photo in the high quality mode and you should be really impressed .. and you will be using your small black ink tank .. you might want to make the first few pictures small (2x3 inch) untill you are sure everything is the way you want it .. i usually print in the top left corner first .. then reinsert the same paper and try again right next to that .. i do that until i get the colors perfect .. then i print big .. 5x7 or even 8x10 on a new sheet... the high quality mode can be selected for just plain paper and it will use the special black ink but it doesnt result in a better picture .. so no point in doing that unless you want to experiment .. if you never print high quality photos then you will never use the small tank black ink .. it will still be used up eventually because of normal head cleaning the machine does automatically .. ...
grey scaling does not select the special ink unless you select "High" for the quality setting .. then yes you can print using that small tank black ..again it will buy you a lot if you are using High quality photo paper ... almost nothing for plain paper but at least it will allow you to use that ink .. ..
Perhaps the CMY color heads need alignment. If you have not already done so, run a head alignment from the driver maintenance section. It will print out a page containing several lines and text, and request you select the closest-aligned images. After this is done, do another image print to check for improvements. Normally, the printer uses the black cartridge for text and the CMY inks for images (even for black on photo and specialty paper). So when you are printing normal text pages on plain paper, only the black ink is used. A good check for this would be to print a normal text page, but select photo paper in the driver to trick the printer into using the CMY inks to make a substitute black text page. If this looks ok, then you are having issues other than cartridge alignment.
If the printed output smears with a light touch, you may be printing on the wrong side of the paper. There is some photo quality paper that can be printed on both sides (it will say on the box if so), but most photo paper can only be printed on one side. Check the directions that came with the paper.
The paper you print on is not relevant.
What happens is the green tint is the actual printer delivering all the colours to give a 'composite' black.
On shiny photo paper this is emphasized where as on plain paper the colour is absorbed and shows as intended.
So what can you do?
Move away from black and go for a tint such as sepia.