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Crash installing SP 2, now will not start at all (second hand SP Prof.)

I purchased a 2nd hand Dell with SP Prof. loaded. When the update started to load, the monitor said, Please Wait, but never changed or completed. Now the tower will not start. Us old people would say "It will not crank". I have my copy of the operating system (XP Home) on my Gateway. What is my best solution at this point.

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  • res00h32 Oct 30, 2008

    It does nothing when I push the start or power up button. Nothing,
    I have two computers connected by a kvm switch, so that I can view a data base on the internet and compare it with the data base that I have. I am very big in genealogy.


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What do we mean it doesnt start up ?
are we saying that it doesnt power up ?
or
it doesnt go in to windows?

Posted on Oct 30, 2008

  • Ali Khambati
    Ali Khambati Nov 02, 2008

    if thats a dell call up technical support 18006249896

    coz thats a hardware failure ... still if u want try reseating the memory cards and also if u have a pci modem in it remove that too and than start the system and if u can arrange for a power supply swap that too

    if that doesnt change it contact dell or any hardware technician ...

    by any chances do u know if the system was hit by a thunder strom or lightning ?

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