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Motorola W490 screen goes to white

Power down, power up fixes temporarily. Updates current

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  • Anonymous Dec 20, 2008

    I hate this phone. It's horrible. Now, only the keypad lights up. If I bend the phone even a half a cm the screen messes up.



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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Motorola W490 Display issue

I have the exact same problem. I figure it's cuz I was always flipping my phone open and closed that I wore out the cable.

BUT. I figured out how to fix this. It's sort of annoying though, and you'll have to do it everytime you open/close the screen, but if you can't afford a new cell right now (like me) this is probably the best solution.

So I figured since it takes the phone a long time to recognize/react to it being opened or closed, I should probably give it a little more time to do so. SO, instead of just flipping the phone open or closed instantly, do it very slowly, inch by inch until it's fully opened/closed, and then voila, the screen'll display without you getting a stupid white/black screen! (but...yeah, it's sort of a hassle, so I suggest you get it repaired or buy a new phone).

Posted on Nov 09, 2008

  • 1 Answer

SOURCE: Blank or White screen on new Motorola Krzr k1 cell phone

its the FLEX CABLE! need to change it..the cable that connects the LCD screen to the main motherboard

Posted on Feb 26, 2009

  • 1 Answer

SOURCE: Motorola W490 keeps freezing and

I had the same problem. I removed the 4 screws from the display part of the phone (under the little rubber circles), then pried it apart. After it was all apart I simply unplugged the ribbon cable for the display, blew it off and reconnected it. After reassembling, I put the sim card and battery back in and turned it on. I don't know how long it's going to work for, but I was at least able to copy my contacts to the sim card.

Posted on Aug 03, 2009

  • 1 Answer

SOURCE: Motorola Rival screen goes white when i turn it on!

happened to mine too. its motorola's fault, you did nothing worng. its only that something comes loose inside the phone, take it to the store and get a new one, free no charge. thats it.

Posted on Oct 19, 2009

  • 237 Answers

SOURCE: motorola i880 inside screen is upside down,

The true cause of this issue is a faulty flex cable. You will need to have a technician replace it.


Posted on Aug 30, 2010

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1 Answer

I have a motorola w490 my screen has went white

Unfortunately it's "PROBABLY" time for a new phone.
I had a W490 as well as a friend of mine that did the very same thing.
For us it was the beggining of the end for an otherwise great phone.

Dec 26, 2010 | Motorola Mobility W490 Cellular Phone

1 Answer

How do i turn of the keypad tone on my Motorola W490

  2. On each style setting, move down to DETAIL
  3. For example, if you're on the LOUD style, press arrow down and select LOUD DETAIL
  4. Next screen go all the way to the bottom
  5. Find KEY VOLUME
  6. Change setting to "0"
  7. Select CHANGE

NOTE: You'll have to change each of the styles in this fashion

Mar 02, 2010 | Motorola Mobility W490 Cellular Phone

1 Answer

Phone doesn't turn on past welcome screen(Motorola W490)

it must have currupt software try taking it to your phone company and get a new one

Aug 18, 2009 | Motorola Cell Phones

1 Answer

W490 recieved minor water damage, now screen stays white!

you need to have the phone service seeing that the phone has came in contact with water, also you will need to have the LCD replaced on the phone.

Jun 06, 2009 | Motorola Mobility W490 Cellular Phone

1 Answer

White screen, key pad locks up Moto W490

Update the software for your phone for free.
Click on the following link:

Oct 24, 2008 | Cell Phones

3 Answers

Motorola W490 Display issue

You need to replace the flex cable. It's the cable that connects the circuit board (under the numbers) to your screen. It runs through the bend in your phone so as you can imagine it takes alot of abuse. I had the same problem with my w490. I couldn't find another phone in my price range that I liked so I decided to fix the 490 myself. The cable was $7 on ebay and the small star screw driver was $6 (T3 - T6) at Lowe's. I used a plastic knife in place of the special cell phone tool. Doing it myself was challenging. It took me about an hour because I had to figure out how to take the phone apart, replace the cable then reassemble it while defending all the parts and pieces from my 15 month old. Now my phone works fine. No more white screen or having to turn it on or off several times.

Oct 16, 2008 | Motorola Mobility W490 Cellular Phone

1 Answer

Open/closing diaplay problem

replace your phone

Oct 07, 2008 | Cell Phones

1 Answer

Motorola w490 need help repairing

the memory card can not read or formatt in my motorola w490

Sep 10, 2008 | Cell Phones

2 Answers

Blank or White screen on new Motorola Krzr k1 cell phone

its the FLEX CABLE! need to change it..the cable that connects the LCD screen to the main motherboard

Sep 07, 2008 | Motorola Mobility MOTOKRZR K1 Cellular...

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