Question about Kenmore 24032\24036 Top Load Washer

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I think my pump is leaking

My washer works fine, but i hear it dripping on the floor, and there is a puddle. I think the pump is leaking cause the hoses are all dry. I dont know what to do. Is it something i could fix myself?

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This can be very simple problem to diagnose and repair. You will need to remove the exterior cabinet in order to inspect the interior of the washer thoroughly. The following link explains how:

I know the link explains how to replace the pump (that may or may not be your problem), but the steps to remove the cabinet are the same. If the pump is leaking it is NOT repairable. These are sealed units. Make sure all the hose clamps are snug and not leaking as well. If the washer is leaking under the wash tub (in the center near transmission) this is more than likely your tub seal. This is also a very repairable problem with some guidance. Let me know what you find and what your intentions are. I hope this helps you.

Posted on Oct 29, 2008


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Mildew smell, gray streaks, won't drain, puddles on floor, burnt motor smell

I have had various issues with my fisher paykel top loader (GWL10US) and didn't realize they were all due to a plugged drain. I had mildew smell from excess water that never drained, gray streaks on clothes from dirt and residue that remained in tub, water left in tub and wet clothes after spin cycle, puddles on floor, and finally it wouldn't drain at all and the motor smelled hot/burned out.

This was all caused by a sock that got in between the outer/inner tub and went to the lowest part of the drain and finally blocked things so a leak was created and water dripped into the motor and caused a burn out.

To repair, bail water out of washer and unplug the washer. Tip machine back so you can see the motor/white plastic housing unit (pump) on bottom of washer. Where this unit attaches to the bottom of the washer, look for a clip/tab that you can pull with your finger (like a childproof cap) and twist the unit off the machine and unplug the connectors (there are 2). Once this unit is removed, you will see a quarter-sized hole into the bottom of the wash tub. this is where i found the elusive SOCK and pulled it through the hole.

When you order the "pump" it comes as one unit--motor and white plastic--and you twist it back onto the machine and plug in the connectors.

another website I've found helpful is

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Water on floor around washing machine

If the machine is a few years old the rubber seal between the drum and the door may have perished.

Temporarily, you may be able to remove it and turn it upside down to cure the leak.

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My kenmore Top loader washer leaves a small puddle of water near the pump filter after most washes

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Ariston afa 370x leaking water after wash cycle puddle on floor. no problem with anything else


When you are doing your laundry and you notice water on the floor that should not be there. A moderately handy homeowner will be able to identify and fix many kinds of leaks. Doing the service your self can save you the cost and hassle of having a service technician come out. Small leaks lead to large ones quickly, and that can result in ruined flooring and the possibility of mold growth. Fix most leaks in a day or less, with purchased parts from supply houses or home improvement stores.

Here are Instructions and tools Needed to solve the problem

  • Flashlight ,Adjustable wrench ,Flathead and Philips screwdrivers
1. Water Supply Leaks

1 Find the source of the leak. Turn on the machine while it is empty, and then look behind it with a flashlight while the tub is filling. Pay close attention to the hoses, and look for drips or running water. Some drips may start out slow, but gain momentum with continued water pressure.

2 Turn the water off. Often, if the water is leaking from the fitting where the hose attaches to the tap in the wall, you need to replace the hose gaskets. Unscrew the hose from the tap by hand or by using an adjustable wrench. Use a flathead screwdriver to pry the old gasket out. Place a new gasket in the hose connection where the old one was removed.

3 Turn the water on, and check for leaks again. If a leak is at the fitting or elsewhere on the hose itself, replace the entire hose and gasket assembly. Turn the water on again, and check for leaks. If the machine still leaks, check your work, and then look for other causes.
2. Pump Replacement 1Move the dial to the end of the wash cycle to drain the water from the tub. Turn the water off at the wall supply taps.

2 Remove the top of the washer. In many models, the top pops up when you apply upward pressure to the front of the washer at the joint. Sometimes, you may have to remove part of the instrument panel, which is attached with screws.

3 Look into the cabinet around the tub to find the pump. Pumps are either direct-drive or belt-driven. If you see a belt, you have a belt-driven pump. If there is no belt, it is a direct-drive pump. Remove water lines, and take out the old pump. Replace with a new pump, reattach water lines, and reattach the belt, if necessary. Turn on the water, and check for leaks.

Good Luck and thanks for using fixya.

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We had this unit for about 4 years. We've just recently moved and brought our washer with us and now we have a leak that is showing up on the floor. The unit is working fine except for this leak. What do...

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The dehumidifier should draw the small puddles, so it'd be less expensive to get a $4 boot mat than dropping another $240+ for a new unit, as your's seems to be working fine, aside from the occaissional puddle issue.

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Remove the cabinet to access the water pump. It is attached to the motor front/center.
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Remove 2 screws on the right and left sides of the control console. The console is hinged. Fold it to the rear of the machine. Unplug the lid switch connector.
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